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Aloft by Marriott Knoxville West

Property class: 3

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Photo gallery for Aloft by Marriott Knoxville West

A modern hotel building with a prominent 'eLoft Hotels' sign.
A modern building with large windows and a patio area with four turquoise chairs and two white stools.
A modern bar area with a bar counter, stools, and seating arrangements including sofas and chairs.
A modern bathroom with a large mirror, a white sink, and a towel rack.
A modern lounge area with sofas, ottomans, and a bright yellow chair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $116
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
364 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪8 min walk‬
  • Place, Regal Pinnacle
    ‪2 min drive‬
  • Place, University of Tennessee
    ‪15 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Loft, 1 King Bed

A hotel room with a bed, a TV mounted on the wall, a desk with a chair, a window with blinds, and a view of the outside.

Loft, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 King Bed, Hearing Accessible

A hotel room with a bed, a TV mounted on the wall, a desk with a chair, a window with blinds, and a view of the outside.

Loft, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 King Bed, Roll-in Shower (Transfer Shower)

A hotel room with a bed, a TV mounted on the wall, a desk with a chair, a window with blinds, and a view of the outside.

Loft, 1 King Bed, Roll-in Shower (Transfer Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 2 Queen Beds

A modern hotel room with a large bed, a small desk, a chair, and a window with a view.

Loft, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Loft, 2 Queen Beds, Hearing Accessible

A modern hotel room with a large bed, a small desk, a chair, and a window with a view.

Loft, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Loft, 2 Queen Beds, Roll-in Shower (Transfer Shower)

A modern hotel room with a large bed, a small desk, a chair, and a window with a view.

Loft, 2 Queen Beds, Roll-in Shower (Transfer Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About this property

Aloft by Marriott Knoxville West

3-star hotel in Knoxville West
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a meeting room. Housekeeping is available on request.
Aloft by Marriott Knoxville West offers 107 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aloft by Marriott Knoxville West features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This Knoxville hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Onsite self parking is complimentary.

Aloft by Marriott Knoxville West is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Re:Fuel - This bistro serves breakfast only. Open daily.
WXYZ - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1.25 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 88 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Knoxville West Hotel
Aloft Knoxville West Knoxville
Aloft Knoxville West Hotel Knoxville
Aloft Knoxville West a Marriott Hotel

Aloft by Marriott Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 441 out of 678 reviews
Rating 8 - Good. 116 out of 678 reviews
Rating 6 - Okay. 64 out of 678 reviews
Rating 4 - Poor. 31 out of 678 reviews
Rating 2 - Terrible. 26 out of 678 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay at aloft with my family for all of our travels
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A good overnight stay. Centrally located
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easy and convenient to find. The hotel itself was clean, trendy, smelled great and super cute. Staff were very nice and pleasant to speak with. I will definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms. Bar was a little pricey for the area. Cocktails specifically.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean stylish room, easy check in, great service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place! Very clean and comfortable!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I'm handicapped and your staff was very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice…clean…great decor, bed comfortable. Staff great. Bartender was awesome!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft Knoxville has set a new standard!!! The staff gave the best customer service! Facilities and amenities were top tier! Clean, modern and comfortable. Complimemtary coffee and fruit was just what I needed to get my day started. I found my favorite hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The stay at aloft was great
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff. Enjoyed the bar. Disappointed there is no breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, and comfy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t use bar or have breakfast at the sight but room was clean with everything working! Staff was A 1! Perfect!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very nice staff, cool hotel, very clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and love to come back due to how the rooms are set up. They feel less like a hotel and more like a studio apartment with a table, fridge and a semi-open concept. The beds are always comfortable, the curtains always work, and the place is overall a great vibe (including the friendly staff). We will definitely be coming back again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff was welcoming and courteous, bar and lobby were nice, reasonably priced rates , I would recommend !
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Easy parking….
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I truly was disappointed with Aloft this time. The uncleaness had me almost in tears from the smell of the room, to the insects on the floor, dog hair, unclean carpet in the lobby, and selling in the women's restroom in the lobby. I paid for three different rooms for one night. My guest were 😡 upset. Hopefully Aloft Marriott will get it together at this location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and great sleep. Convenient location right off the highway.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Room was awesome.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood on July 4 2026 king room went to check the room there was food crumbs all over the table and floor told the front desk they gave us a different king room had a little ant invasion the room are very dusty and when we went to take a shower all the dispensers where empty soap shampoo conditioner all empty while i was already in the shower so it was not a great experience
Stayed 1 night in Jul 2026