Didn't realize the villas were so far away from main hotel disappointed it was a 2 mile drive
Main hotel staff not very pleasant
Villa check in was pleasant
Beach was nice
Liked the fitness center
Restaurant food was ok
Traveller from ma
Nestled on the beach, this Kiawah Island condominium resort is within 1 mi (2 km) of Night Heron Park and Turtle Point Golf …More
Myself, my daughter and 2 girlfriends stayed at your hotel May 29 thru June 1. We were greeted upon check in by Aaron who accommodated our request for adjoining rooms as well as upgrading our rooms to a lovely view of the pool, garden and water beyond. our rooms were beautifully decorated, immaculately clean and comfortable.
A very tasty and hearty breakfast is provided and while enjoying breakfast by the pool one morning I was greeted by Megan Clark, the hotel manager. She was engaging and knowledgeable about the area, especially helpful, as we were visiting to investigate my daughters upcoming relocation to the Charleston area.
The nearby restaurants and shopping was a welcome addition after a relaxing day at the nearby beach. Trip to Folly Beach was perfect for dinner one night too.
A lovely, lovely stay on all points. Thank you we will definitely return
Traveller from New Jersey
Located in the heart of Kiawah Island, this hotel is within a 15-minute walk of Freshfields Village and Bohicket Marina …More
"Be cautious if you're booking a villa thru Expedia"
There was confusion for first timers. Although listed on Expedia As a room choice for Sanctuary hotel, a villa is actually individually owned and managed separately from the hotel. The location is different, and you can't use the hotel gym or pools as a villa guest. The villa is not bad, but it is not what you see advertised here for the Sanctuary hotel. If you can adjust your expectations for a nice beach rental, it is a economic choice. In our case, we had no idea until one day prior to travel when we unexpectedly found out. It was too late to make any changes. Some of the villa staff need more training. We requested to replace a broken pack n play, which never happened the first night, and were wakened up 7:20 in the morning even if we told them not to call the landline. Chris and Brent from the management team saved the day for us by apologizing with thoughtful gifts, but obviously I wish none of these happened in the first place. Loved the island itself, and will try to book the REAL hotel room next time, definitely NOT through Expedia!
Traveller from Charlotte, NC
Nestled on the beach, this Kiawah Island resort is within 1 mi (2 km) of Night Heron Park and Turtle Point Golf Course …More