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@Sandton Hotel

3.0 star property

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Photo gallery for @Sandton Hotel

In-room dining
Presidential Room | Minibar, in-room safe, desk, laptop workspace
Executive Studio Suite, Bathtub | Minibar, in-room safe, desk, laptop workspace
Interior
Junior Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
$108
includes taxes & fees
Jan 3 - Jan 4, 2026

Explore the area

View in a map
5 Benmore Rd, Sandton, Gauteng, 2196
  • Place, Sandton City Mall
    ‪15 min walk‬
  • Place, Sandton Convention Centre
    ‪15 min walk‬
  • Place, Nelson Mandela Square
    ‪18 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Minibar, in-room safe, desk, laptop workspace

Studio

9.6 out of 10
Exceptional
(7 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Balcony

Studio, Balcony | Minibar, in-room safe, desk, laptop workspace

Studio, Balcony

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, laptop workspace

Junior Room

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, Bathtub

Executive Studio Suite, Bathtub | Minibar, in-room safe, desk, laptop workspace

Executive Studio Suite, Bathtub

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

@Sandton Hotel

3-star hotel in Sandton
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
@Sandton Hotel offers 117 air-conditioned accommodations with minibars and safes. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and massages. The spa is open daily.
In addition to a full-service spa, @Sandton Hotel features an outdoor pool and a 24-hour fitness center. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This Johannesburg hotel also offers a garden, concierge services, and express check-in. Onsite parking is available (surcharge).

@Sandton Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - fine-dining restaurant.
Club House - Onsite café. Open daily.
Pool Bar - Onsite bar. Open daily.
Coffee Lounge - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (ZAR 50 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; ZAR 220 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Club House
  • Coffee Lounge
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: ZAR 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately ZAR 220 per person
  • Covered self parking fee: ZAR 50.00 per night
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Late check-out fee: ZAR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sandton Hotel
@Sandton Hotel Hotel
@Sandton Hotel Sandton
@Sandton Hotel Hotel Sandton

@Sandton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 236 out of 305 reviews
Rating 8 - Good. 41 out of 305 reviews
Rating 6 - Okay. 15 out of 305 reviews
Rating 4 - Poor. 8 out of 305 reviews
Rating 2 - Terrible. 5 out of 305 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Business traveler
Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Business traveler
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemary

Stayed 1 night in Sep 2025

10/10 Excellent

Chinwendu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff were nice. Great ambience. The Rooms are well kept and smells fresh. Will definitely stay again. Everyone was so accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Nobuhle, Newport beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and homely. Friendly staff.
Stayed 2 nights in Aug 2025

4/10 Poor

Aisling

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosemary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 2 nights in Aug 2025

6/10 Okay

Obinna

Disliked: Staff & service
Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Wollert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

zhang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we were given was on the 9th floor. We ask for another room higher up & they upgraded us with no extra cost. The room was beautiful with a wraparound balcony on the 19th floor. Need less to say we were very satisfied with our accommodation plus the staff were very friendly & accommodating. Will definitely revisit this hotel establishments.
Stayed 1 night in Aug 2025

10/10 Excellent

amah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place to Stay

The hotel is very modern. The room is very comfortable and the housekeeping staff does a great job with their cleaning. The Hotel has a shuttle service that takes you to Nelson Mandela Square with no charges and we have enjoyed a shuttle to the airport early morning with a charge, which is secure and convenient. Our only complaint was the food at the restaurant that is lousy; however, the cook came out to apologize for salty and over seasoned food. Overall, this is a great place to stay. The staff is really friendly and willing to accommodate you with any requests you may have.
Stayed 4 nights in Aug 2025

10/10 Excellent

David, Wollert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, great food. Love the safe location
Stayed 1 night in Aug 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay @Sandton was nothing short of amazing the staff were all very helpful
Stayed 7 nights in Jul 2025

8/10 Good

Mlamuli M

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jul 2025

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was has many amenities. However it would be nice to have known about these amenities without happening upon them unexpectedly. Otherwise it was a wonderful stay!
Stayed 22 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

Phumelele, Newport beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, clean and friendly staff. Plenty amenities from restaurants to spas
Stayed 2 nights in Jul 2025

6/10 Okay

DARYLL, Laurelton

Stayed 1 night in Jul 2025

10/10 Excellent

Meisha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025