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Get an overview of this hotel
3.5-star hotel in Downtown Jacksonville

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
24-hour business center

Location

Located in Downtown Jacksonville, this hotel is 0.6 mi (1 km) from Baptist Medical Center Jacksonville and within 3 mi (5 km) of VyStar Veterans Memorial Arena and TIAA Bank Field. Daily's Place and Jacksonville University are also within 6 mi (10 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Room Amenities

All 322 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include microwaves and coffee makers. Free WiFi and room service are standard, as are flat-screen TVs with cable channels. Housekeeping is available on request.

Languages Spoken

  • English

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Southbank Hotel Jacksonville Riverwalk

1515 Prudential Dr, Jacksonville, FL 32207

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Aug 8 - Aug 9

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 Double Bed, Non Smoking, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, River View (Partial River View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking, River View (Partial River View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 for adults, USD 5 and USD 10 for children (approximately)
  • Secured self parking fee: USD 10 per day (in/out privileges)
  • Secured extended parking fee: USD 15 per night
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Guests will receive an email with special check-in instructions

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 50 per pet, per day
  • 2 per room (up to 25 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Jacksonville Riverwalk
  • Wyndham Jacksonville Riverwalk Hotel
  • Jacksonville Wyndham Riverwalk
  • Riverwalk Jacksonville
  • Wyndham Jacksonville
  • Wyndham Jacksonville Riverwalk
  • Wyndham Riverwalk
  • Wyndham Riverwalk Hotel Jacksonville
  • Wyndham Riverwalk Jacksonville
  • Lexington Hotel Conference Center Jacksonville Riverwalk
  • Lexington Hotel Jacksonville Riverwalk
  • Lexington Hotel Riverwalk
  • Lexington Jacksonville Riverwalk
  • Lexington Hotel Jacksonville Riverwalk
  • Lexington Hotel Riverwalk
  • Lexington Jacksonville Riverwalk
  • Lexington Riverwalk
  • Lexington Hotel Jacksonville Riverwalk
  • Lexington Hotel Riverwalk
  • Lexington Hotel Conference Center Jacksonville Riverwalk
  • Lexington Jacksonville Riverwalk
  • Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
  • Lexington Riverwalk
  • Lexington Hotel Conference Center Jacksonville Riverwalk
  • Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
  • Wyndham Jacksonville Riverwalk
  • Southbank Hotel Jacksonville Riverwalk Hotel
  • Southbank Hotel Jacksonville Riverwalk Jacksonville
  • Lexington Hotel Conference Center Jacksonville Riverwalk
  • Southbank Hotel Jacksonville Riverwalk Hotel Jacksonville

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Southbank Hotel Jacksonville Riverwalk features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3.5-star property. Event facilities measuring 39425 square feet (3663 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2018.

Southbank Hotel Jacksonville Riverwalk is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Billiards or pool table
  • Porter/bellhop
  • Secured parking
  • Restaurant
  • Express check-out
  • Year Built - 1980
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Outdoor pool
  • Secured parking
  • Smoke-free property
  • Swimming pool
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 3663
  • Number of meeting rooms - 22
  • Luggage storage
  • Long-term parking (surcharge)
  • Proposal/romance packages available
  • RV, bus, truck parking (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Conference space size (feet) - 39425
  • Conference center
  • Ballroom
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 322
  • Television in common areas
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Room Amenities

Southbank Hotel Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Free weekday newspaper
  • Premium bedding
  • Turndown service
  • Microwave
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Mini-fridge
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
  • Telephone accessibility kit
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Mobile key entry

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Southbank Hotel Jacksonville Riverwalk has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

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