"Nice Accommodations, but Housekeeping Needs Help!"
The hotel was easy to find, very clean grounds and the room was larger than what we anticipated. When we were ready to get some sleep, the bedding was pulled back and wow, dirty sheets! The sheets hadn't been changed and there was a spot of blood and hair near the pillow area. Good thing there were two queen beds in the room, as the other was fine. In attempting to make a pot of coffee next morning, the mechanism that triggers the water flow into the carafe didn't engage and I had to hold up the unit in order for it to drip freely as it should.
Minor things, but housekeeping should have changed the sheets as a minimum part of their routine. The coffee pot issue was not major, but bed cleanliness is.
In spite of those items, I would recommend the property. It's clean and once notified, staff is open to suggestions. The bedding issue was not dealt with immediately due to the late hour (2:00 a.m.).
Traveller from SOCAL
Located within a 643-acre gated community with 27 holes of championship golf, this desert playground is about 4 miles from …More
The hotel is a two story building with exterior halls. The bed was comfortable and the temperature of the room was good for sleeping.The WiFi worked well. The breakfast area is small. I can't comment on the breakfast because we never ate there.
Traveller from Red Deer
Located in South Entrance Joshua Tree, this hotel is within 1 mi (2 km) of John F. Kennedy Memorial Hospital and Riverside …More
This is a timeshare resort that also sells rooms as a hotel. As such, the rooms are absolutely huge! Each has a full kitchen with full-size fridge, oven, microwave, dishwasher, dishes, etc. The bedrooms are separate from the living area and the bathroom huge. If you need additional sleeping quarters, there is a murphy bed in the living area. Each patio/deck has a nice table and an older grill.
They have an indoor activities center and shuffleboard, tennis, and basketball courts. We went in winter, so didn't make use of the pool or lazy river, but they seemed nice. There were multiple hot tubs spread across the property.
The resort is undergoing a major renovation, and the new interiors are quite nice. They are also installing new gas grills in the public spaces. With the renovations, beware that there can be construction noise and difficulty getting around the construction.
My only complaint about the resort was that practically everything except the pools required an additional fee to use. You even have to buy a ping pong ball to use the tables in the activities center, and the scheduled activities cost. The on-site store is really expensive, but there are plenty of stores and food places within 2 miles.
Note: when you check in for hotel use, they are going to send you to the timeshare table to get your parking pass. You don't have to go through the timeshare presentation just to stay in the hotel. Just politely refuse to fill out the demographics sheet.
Traveller from Washington, DC
Located in South Entrance Joshua Tree, this spa resort is within 3 mi (5 km) of Indio's Municipal Golf Course, Indio Towne …More
The fast-growing community of Indio is best known for its seasonal offerings. Its palm trees bear dates, the sweet, sticky fruit common in Middle Eastern cuisine. With the annual Coachella Valley Music and Arts Festival, Indio’s population of 49,000 can easily double overnight. The Empire Polo Field hosts this annual event, which has drawn performers from Willie Nelson to Rage Against the Machine.