The staff at this hotel are the greatest asset to this Cancun experience. The food was made fresh everyday and delicious. The room was kept very clean. This was our first experience in Mexico and we really didn't know what to expect my only regret is that we didn't have more time it was hard to leave. We will diffidently be back!!!!
Traveller from Chesapeake, Virginia
Nestled on the beach, this Hotel Zone resort is within 3 mi (5 km) of Ballenas Beach, La Isla Shopping Mall, and Delfines …More
The hotel is very nice and so are the employees however the hard sale by the Lifestyle team to purchase a vacation package is unacceptable. I felt kidnapped at one point. They need to let you enjoy your vacation.
Nestled on the beach, this Hotel Zone resort is within 2 mi (3 km) of Maya Cancun Museum, Delfines Beach, and El Rey Ruins …More
This is our second time to stay at the Royal Sands. We would highly recommend the hotel and facilities to anyone. The hotel is very clean, the food is good, the shuttle to their other hotels is convenient and the view of the ocean is breathtaking. The staff is very friendly and accommodating. Other than the time share representatives trying to schedule tours, once we told them "no" we were not bothered again. Many places to shop within a short walking distance. We are definitely going to go back.
Traveller from Virginia
The Royal Sands & Spa All Inclusive, a 25-minute drive from the airport, is centered on Cancún’s Caribbean shore, with direct …More
Fantastic location with the best beach. Most of the Cancun hotel zone is located on the beach where the undertow is sooooo strong, you can't even swim! This is a nice secluded beautiful, clear beach which is perfect and calm. The location is also super close (and available by a $2 bus ride!) to the busy area of the hotel zone. (shopping, eating, clubs, dancing) Hotel staff, however; is the hidden gem. They are phenomenal. They went above and beyond! You will not find better hotel staff ANYWHERE on Earth! The eating here is delicious! A+++ on the food! Hotel IS a little dated on their room décor (the tiling in the bathroom looked about 20 years old), but it was still completely intact & without flaws--just a bit dated. The A/C was super cold in all 3 rooms we booked. The cleaning staff were also just amazing. I simply can't say enough about how awesome this hotel is. Don't let the other reviews scare you. It is a hotel in Mexico, so don't expect the Taj Majal...but it is fantastic for a Mexican hotel. It is definitely where I will book to go next time without a doubt. A++++++
Traveller from Virginia
Located in Hotel Zone, this beachfront resort is in the entertainment district and within a 15-minute walk of Langosta Beach …More
This was a nice location being close enough to the airport and a quiet distance from the club zone. We chose this property because it wasn't a huge resort type feel. A relatively small number of rooms. They handed us a mimosa upon arrival. Attentive service at an older hotel. A bit run down but comfortable with a nice pool and stunning view.
Traveller from oregon
Nestled on the beach, this Hotel Zone hotel is 1 mi (1.6 km) from El Rey Ruins and 1.1 mi (1.7 km) from Delfines Beach. Maya …More
The room was nice and clean somewhat small, the staff in the front desk could learn how to smile and be a bit more helpful in answering the guest questions...loved the view and the bar staff!!! Overall it was a pleasant stay.
Nestled on the beach, this Hotel Zone condo is 0.2 mi (0.3 km) from Forum By The Sea Mall and 1.8 mi (2.9 km) from La Isla …More
"Nice place but needs room maintenance improvement."
I found the following issues in my rooms: clogged toilet, bathroom light not working, safety box did not work, light in the shower was too dark, security knob was difficult to lock the door, the rooms were noisy as we could hear noise from outside.
Traveller from Mission, TX
The Riu Palace Peninsula All Inclusive resort stands right on a private white-sand beach lapped by turquoise water. Ferries …More
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.