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Au Lac Charner Hotel

4.0 star property

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Photo gallery for Au Lac Charner Hotel

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Lobby sitting area
Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Restaurant
Bonard Junior Suite + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

$114
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
87-89-91 Ho Tung Mau Street, Ben Nghe Ward, Ho Chi Minh City, 70000
  • Place, Saigon Square
    ‪5 min walk‬
  • Place, Dong Khoi Street
    ‪5 min walk‬
  • Place, Ben Thanh Market
    ‪7 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪16 min drive‬

Room options

View all photos for Ruffier Deluxe twin (no window) + Afternoon tea on rooftop

Ruffier Deluxe twin (no window) + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout drapes

Ruffier Deluxe twin (no window) + Afternoon tea on rooftop

8.0 out of 10
Very good
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Vannier Premier Double + Afternoon tea on rooftop

Vannier Premier Double + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout drapes

Vannier Premier Double + Afternoon tea on rooftop

8.8 out of 10
Excellent
(21 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hamelin Executive Double + Rooftop Afternoon Tea

Hamelin Executive Double + Rooftop Afternoon Tea | Minibar, in-room safe, desk, blackout drapes

Hamelin Executive Double + Rooftop Afternoon Tea

9.0 out of 10
Wonderful
(12 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for De La Somme Family Room + Afternoon tea on rooftop

De La Somme Family Room + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout drapes

De La Somme Family Room + Afternoon tea on rooftop

9.4 out of 10
Exceptional
(23 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Bonard Junior Suite + Afternoon tea on rooftop

Bonard Junior Suite + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout drapes

Bonard Junior Suite + Afternoon tea on rooftop

9.2 out of 10
Wonderful
(32 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Au Lac Charner Suite + Afternoon tea on rooftop

Au Lac Charner Suite + Afternoon tea on rooftop | Private spa tub

Au Lac Charner Suite + Afternoon tea on rooftop

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Vannier Premier Twin + Afternoon tea on rooftop

Minibar, in-room safe, desk, blackout drapes

Vannier Premier Twin + Afternoon tea on rooftop

9.2 out of 10
Wonderful
(13 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hamelin Executive Twin + Afternoon tea on rooftop

Hamelin Executive Twin + Afternoon tea on rooftop | Minibar, in-room safe, desk, blackout drapes

Hamelin Executive Twin + Afternoon tea on rooftop

8.8 out of 10
Excellent
(5 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Au Lac Charner Hotel

4-star Ho Chi Minh City hotel, connected to a shopping center in District 1
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Au Lac Charner Hotel offers 91 air-conditioned accommodations with minibars and safes. 32-inch plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages and facials. The spa is open daily.
In addition to a full-service spa, Au Lac Charner Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests.

Au Lac Charner Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Au Lac Charner Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 9:30 PM on request

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 3,000,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 650000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 3000000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 575000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: VND 650000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Au Lac II Hotel Ho Chi Minh City
Au Lac II Hotel
Au Lac II Ho Chi Minh City
Au Lac II
Silverland Charner Hotel Ho Chi Minh City
Silverland Charner Ho Chi Minh City
Silverland Charner
Silverland Charner Ho Chi Min
Silverland Charner Hotel
Au Lac Charner Hotel Hotel
Au Lac Charner Hotel Ho Chi Minh City
Au Lac Charner Hotel Hotel Ho Chi Minh City

Au Lac Charner Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1030 reviews
Rating 8 - Good. 253 out of 1030 reviews
Rating 6 - Okay. 73 out of 1030 reviews
Rating 4 - Poor. 20 out of 1030 reviews
Rating 2 - Terrible. 21 out of 1030 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keny gee music in the lifts and friendly staff verry accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,great rooftop bar and pool. Staff were great too!
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Stayed 2 nights in Aug 2025

10/10 Excellent

Yuen Cheong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a very centralised location. Very convenient for all food and shopping. Hotel staff are all very friendly and helpful. However room is a bit on the old side already and need some renovation very soon.
Stayed 6 nights in Aug 2025

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy stay, everything is very good and staff are terrific.
Stayed 3 nights in Aug 2025

2/10 Terrible

Dao

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was suck, you have to hold it for a while and had to do it several times to completely clean. When I told the staff about the problem she told me to PUT THE TOILET PAPER YOU USED AFTER YOUR BUSINESS in the trash instead of flushing it!!! So disgusting for a so-called high-end hotel. I paid over a hundred dollars each night for 4 suffering nights. My list can go on but the used toilet paper needs to be in the trash was over my boundaries.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alvin K

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan, Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff are great. Made me feel at home. Very good breakfast and afternoon tea. We enjoyed the pool every day! Nice view from the roof top bar. We look forward to staying there again the future 🙂!
Stayed 5 nights in Aug 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel in the heart of Ho Chi Minh. Staff were very helpful and polite. Overall we had a great stay but a couple of things could be improved. The bathroom was a bit dated and our shower was partly broken and the taps could do with a descale. The pool was often very busy with limited loungers. I would have preferred more options for breakfast and a proper coffee machine. Other than that it was conveniently located to all the attractions and the beds were very comfy
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great area full of restaurants and night life. It was clean and the staff were friendly. The pool area was brilliant & afternoon tea was a lovely bonus! Our room ( junior suite) was spacious & had a bath ( with a retractable shower head in it) so if you cannot step into a bath, make sure you book a room type where there is a shower. I would stay here again!
Stayed 1 night in Aug 2025

8/10 Good

Jo

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely place, quite central for our needs. There was a damp smell in the room though, and the noise from other rooms using the bath was quite loud. Staff were lovely and incredibly helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alyson, Langwarrin South

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was totally unexpected in a tood way.. The staff were amazing, so helpful and polite, nothing was too much trouble.. Our room had a balcony shower which i was concerned about, then realised it's totally private and went with it. The pool is the perfect temperature too. Breakfast was good.. heaps of options, well presented and tasty. Definitely would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are kept clean and running smooth with actual care. The service is outstanding. Those looking to stay in District 1 for a reasonable price will not be disappointed in this hotel. Check in is smooth and the staff go above and beyond to accommodate your stay. A delicious breakfast buffet is probided every morning with several options. Catering is easy and the food and drinks are great, though most will want to take advantage of what the surrounding district has to offer. You're a ten minute walk to the mall and several other shops and restaurants. There's always a Grab vehicle or two ready to take you further if needed. People complain the beds are stiffer in VN, but the beds here were closer to western style in my opinion. The bathroom has modern equipment and the amenities cover the needs of most if not all visitors. The TV is up to date with capabilities for whatever streaming service you might be using. The lighting is more than adequate. Laundry service was prompt and the clothes came back perfect. The rooftop pool gets busy, and people feel entitled to reserve the spaces, so I would skip this unless you need to take a lazy day and plan to get in very early. The sauna, located on the same roof, is a more personal size, though recommended as I never had any issues of availability. Altogether you get the complete package of an easy, yet fulfilling stay with a hotel that aims to take care of you.
Stayed 2 nights in Apr 2025

10/10 Excellent

simon

Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Aneil

Liked: Cleanliness, property conditions & facilities, room comfort

Avoid this Hotel it’s not what you expect!

I do not understand how this hotel has a 9.0 rating. The hotel does not look as good as the pictures. On arrival 3am yes it was late, I arrived to see the receptionist sleeping on the sofa! This continue every night of my stay which I found really unprofessional. The room is very wooden looking not a cosy feel like you would expect from a hotel. The staff never say hello to you or very rarely do they even acknowledge you. I was really surprised as I had high hopes for this hotel from the look and review. Room service also finished at 8.45pm which is far too early if you want to enjoy room service. This really affected my thoughts of Ho Chi Minh as I loved Hanoi. Honestly find another hotel as you won’t have a good experience here. Finally if you’re looking forward to the ‘Afternoon tea’ don’t bother I kid you not I went 2-3 times, it’s a few plates on a table in the middle of the room with a few small muffins/ cakes and most of the plates are always empty even if you go early. I felt embarrassed for the hotel. Massive let down in every way possible. AVOID
Stayed 4 nights in Jul 2025

10/10 Excellent

Fidelma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome, large room. Lovely breakfast and pleasant pool area with great views. Very central.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, Very nice pool on top floor with view
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort

3 day stay July 2025

Very good overall 3-night stay but let unfortunately let down right at the end. Staff were friendly and breakfast had a wide selection and available up to 10am which was good. Pool was good size for the hotel size and also had a small gym. The afternoon tea and sweets (cakes) was a nice offering but we only visited it once on arrival (4pm ish) and it was finishing soon so the selection was limited. The afternoon tea started at 2:30pm and our taxi driver was arriving at that time. Asked if we could have some deserts and was told no. The table and food was all ready - but was told we could sit at the table looking at the food but can’t touch it for 15 minutes. Appreciate it didn’t start 2:30pm but the staff was just standing around as the tables and food was all ready. Disa
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved that it included breakfast and afternoon pool. Kids had great time at pool
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Madoka

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

vincent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very friendly & helpful staff: close to everything. Room was great. Service was great.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jewel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025