The staff were pleasant, Room perfect. Clean I had a nice view of the city.
Restaurant - I only ate breakfast there. It was substandard and the staff were SO RUDE!
It took forever to be seen - Even though I had already called my order in.
The order was wrong - When I told the server he huffed and dragged my drink off the table. I asked for some water - he already was walking away. So when he returned I repeated myself, his response was " I HEARD YOU!"
I may stay here again but will never patronize the restaurant - "Jaspers"
Traveller from New York
The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco, 2 blocks …More
The manager who checked me in was very thorough, professional and nice. The room was clean, nicely appointed and convenient to get to from the parking lot. My only complaint is that the walls are thin, and when the person in the room next to me laughed I could hear it as if it were in my own room (there were complimentary earplugs in the room which I used.) However, noise is probably an issue with almost all hotels, so it isn't something that will keep me from staying there again in the future.
Traveller from CA
Situated in Palo Alto, this motel is within 2 mi (3 km) of San Antonio Shopping Center, Rengstorff Park, and Los Altos …More
The hotel staff was pleasant and attentive. The room I stayed in was clean and very well priced, but nothing more than a room. The location is awkward and not easily found.
It’s ok for a night’s rest if you need to get off the road, but not luxurious by any means
Traveller from fremont
Situated in Fremont, this motel is 2.9 mi (4.6 km) from Union Landing and within 6 mi (10 km) of Ardenwood Historic Farm and …More
Often called the “heart of the bay,” Hayward sits in the middle of the Bay Area with easy access to the major cities of Oakland, San Francisco, and San Jose. California State University-East Bay draws more than 10,000 students to the city each year. In downtown, historic buildings like the Hayward Museum and Meek Estate commingle with an increasing number of contemporary ones like City Hall.