Lava Lodge at Hale Kilauea

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 1-9-004-014

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 1-9-004-014. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Debit cards not accepted

Staffed front desk

Events/parties not allowed

Guest will receive an email before arrival 24 hours

LGBTQ friendly

Smoke detector

Masks are compulsory at the property for guests without full COVID-19 vaccination

Noise-free rooms not guaranteed

Front desk opens daily at 7:30 AM

Front desk closes daily at 5 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

No elevators

Property registry number - TA-119-872-0000-01

Property confirms they are implementing enhanced cleaning measures

State tax ID - 1-9-004-014

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Only registered guests are allowed in the guestrooms.

Alcohol is not served at this property.

Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).