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Lotte Hotel Hanoi

5.0 star property

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Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
Reception
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
2 bars/lounges, cocktail bar
Royal Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
$142
includes taxes & fees
Dec 6 - Dec 7

Explore the area

View in a map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪1 min walk‬
  • Place, Embassy of the Republic of Korea
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 1066 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

  • 1582 sq ft
  • Sleeps 3
  • 1 King Bed

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View from room
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  • Spa
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About this property

Lotte Hotel Hanoi

5-star Hanoi hotel, connected to a shopping center in Ba Dinh
This hotel features 4 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.
Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.
In addition to a full-service spa, Lotte Hotel Hanoi features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

A business center is on site at this 5-star property. Event facilities measuring 13870 square feet (1289 square meters) include conference space. This luxury hotel also offers a health club, a hot tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Lotte Hotel Hanoi has designated areas for smoking.

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Tim Ho Wan - This restaurant specializes in dim sum.
Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.
Pharaohs - This cocktail bar serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 822500.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1009 reviews
Rating 8 - Good. 152 out of 1009 reviews
Rating 6 - Okay. 36 out of 1009 reviews
Rating 4 - Poor. 8 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony Kent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is that hotel lobby is on an upper floor.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher ANTHONY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jul 2025

10/10 Excellent

Amir

Stayed 1 night in Aug 2025

10/10 Excellent

Chris Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Professional service. Spectacular views
Stayed 1 night in Aug 2025

10/10 Excellent

Navid, Myrtle Beach

Stayed 4 nights in Jun 2025

10/10 Excellent

Mario Rodolfo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Stayed 4 nights in Jun 2025

10/10 Excellent

Van

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

heryanto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay in Lotte hotel every tine my viait to hanoi for business, great room, great service, great food.
Stayed 3 nights in May 2025

10/10 Excellent

Kristine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay as always!
Stayed 2 nights in May 2025

10/10 Excellent

Tu, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2025

8/10 Good

Qi Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

My

Stayed 2 nights in Apr 2025

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities
Top notch.
Stayed 1 night in Apr 2025

10/10 Excellent

hirohiko, Nara City

Stayed 2 nights in Apr 2025

10/10 Excellent

Rahul

Stayed 2 nights in Apr 2025

10/10 Excellent

Seidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

JunHo

Stayed 3 nights in Mar 2025

10/10 Excellent

Ba Truong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Aidan, Westmount

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very wonderful stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Trac

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

TAEHWAN

Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and the staff were very obliging and helpful
Stayed 2 nights in Mar 2025