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Get an overview of this hotel
5-star Hanoi hotel, connected to a shopping center in Ba Dinh

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Business center
Laundry facilities

Location

Located in Ba Dinh, this luxury hotel is within 1 mi (2 km) of Embassy of Japan and Lotte Center Hanoi. Ho Chi Minh Mausoleum and Vietnam Museum of Ethnology are also within 2 mi (3 km).

Hotel Features

4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite.

Room Amenities

All 318 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches like pillow menus and slippers.

Languages Spoken

  • English

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Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$112* Per night/room Jun 22 - Jun 23

Junior Suite Twins

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Deluxe Twins (No children in Club Lounge)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Junior Suite King (No children in Club Lounge)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1155000 per vehicle (one way)
  • Rollaway bed fee: VND 1713596.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1713596.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Lotte Hotel Hanoi
  • Lotte Hanoi
  • Lotte Hotel Hanoi Hotel
  • Lotte Hotel Hanoi Hanoi
  • Lotte Hotel Hanoi Hotel Hanoi

Hotel Amenities

Property Features

In addition to a full-service spa, Lotte Hotel Hanoi features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measure 13870 square feet (1289 square meters). This luxury hotel also offers a health club, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Lotte Hotel Hanoi is a smoke-free property.

  • Barbecue grill(s)
  • Elevator
  • Number of bars/lounges - 2
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Business center
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Health club
  • Free wired Internet
  • Smoke-free property
  • Conference space size (meters) - 1289
  • Spa services on site
  • Luggage storage
  • Number of restaurants - 4
  • Concierge services
  • Conference space size (feet) - 13870
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 318
  • Wedding services
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Room service
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Pillow menu
  • Separate bedroom
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tim Ho Wan - This restaurant specializes in dim sum.

Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.

Pharaohs - This cocktail bar serves light fare only.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

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