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Aparthotel

Casa Kokoro Hakuba

Property class: 2

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Photo gallery for Casa Kokoro Hakuba

A compact hotel room with a bed, kitchenette, and a TV.
Property video
A hotel sign reading "Casa Kokoro Hakuba" with a modern design and wooden doors.
A modern bathroom with a white sink, a mirror, a shower, and a built-in heater.
A compact kitchen with a microwave, sink, and toaster. There is a wooden table and a small dining area with a chair.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $166
Aug 18 - Aug 19

Explore the area

View in a map
27721-296 Kamishiro, Hakuba, Nagano, 399-9211
  • Place, Hakuba Green Sports Park
    ‪13 min walk‬
  • Place, Hakuba Goryu Ski Resort
    ‪3 min drive‬
  • Place, Hakuba 47 Winter Sports Park
    ‪3 min drive‬

Room options

View all photos for Comfort Apartment, Garden View

A modern hotel room with two beds, a TV, and an air conditioning unit.

Comfort Apartment, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Garden View

A hotel room with two beds, a TV, a small table, and two chairs.

Deluxe Apartment, Garden View

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

Casa Kokoro Hakuba

Hakuba aparthotel close to Hakuba Goryu Ski Resort
This smoke-free aparthotel features concierge services, laundry facilities, and tour/ticket assistance. Self parking is free. Each apartment features free WiFi and a kitchen with a refrigerator, a stovetop, and a microwave. A separate tub and shower and a desk are among the other amenities available to guests. Weekly housekeeping is available.
Casa Kokoro Hakuba offers 6 accommodations. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers. This Hakuba aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Casa Kokoro Hakuba features tour/ticket assistance, concierge services, and laundry facilities. The property has a front desk available during limited hours. Complimentary uncovered self parking is available on site.

Casa Kokoro Hakuba is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bathroom

  • 1 private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Outdoor areas

  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: JPY 5,000 per pet per day
  • Service animals exempt from fees
  • Deposit: JPY 10,000 per stay

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of JPY 5000 per pet, per day, plus a deposit of JPY 10000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: JPY 10000 per stay
  • Pet fee: JPY 5000 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Casa Kokoro Hakuba Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 6 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
New hotel, comfortable rooms and good service with shuttle bus
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, check-in, communication, listing accuracy
Rika and Andy work well together we had a very good stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, check-in, communication, listing accuracy
The owners have two very cute dogs who were wonderful to meet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Obsolutely over and above fantastic hosts with great ameneties like a local shuttle to downtown and a rack to dry your snowboarding gear. We would absolutely stay again. The hosts were beyond compare!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

yonosuke

Liked: Cleanliness, check-in, communication, listing accuracy
初めて利用させて頂きましたが、オーナーさんも良い人で親切に対応して頂きました。 部屋も掃除が行き届いていて快適に過ごせました。 キッチンもあり自炊ができるのと、お風呂もあるので、着替えだけを持って気軽に利用できると思います。 今回は2階の部屋でしたが、次回利用する機会があれば１階の部屋にしてみようかと思います。
Stayed 1 night in May 2026