Beginning of main content

Japanese Style Room, Room Only, No Turndown

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Japanese Western Style Twin Room, No View, Room Only, No Turndown

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Japanese Style Room, Half Board, No Turndown, Check-in until 6 PM

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Japanese Western Style Twin Room, No View, Half Board, No Turndown, Check-in until 6 PM

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

The ryokan offers a restaurant. Wireless Internet access is complimentary. This hot springs ryokan also offers complimentary newspapers in the lobby, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hatago Kintoen is a smoke-free property.

  • Safe-deposit box at front desk
  • Front desk (limited hours)
  • Kaiseki meal
  • Luggage storage
  • Total number of rooms - 17
  • Free self parking
  • Free WiFi
  • Elevator
  • Smoke-free property
  • Number of restaurants - 1
  • Free newspapers in lobby

Room Amenities

Hatago Kintoen offers 17 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. This Hakone ryokan provides complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is provided once per stay.

  • Air conditioning
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Shared bathroom
  • Flat-panel TV
  • Free WiFi
  • Housekeeping - once per stay
  • Limited housekeeping
  • Heating
  • Electric kettle
  • Towels provided
  • Tatami (woven mat) floors

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

かまど庵 - Onsite restaurant. Reservations are required.

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the hot springs

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa and Mastercard.

Front desk opens daily at 8:00 AM

Front desk closes daily at 8:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)

No cribs (infant beds) available

Property registry number - 神奈川県指令040046

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Hotel Names

  • Hatago Kintoen Inn Hakone
  • Hatago Kintoen Inn
  • Hatago Kintoen Hakone
  • Hatago Kintoen Ryokan
  • Hatago Kintoen Hakone
  • Hatago Kintoen Ryokan Hakone

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?