The rooms are spacious and well stocked. The open bar/eating/reception area is great. I would stay here again.
Staff are inexperienced and trying to help, but not understanding of what is required for customer service. Room cleaning was ok, some items not put away and bed not made properly.
Improvements could be as follows (put in here to get around the 150 character limit):
- 2 cakes of soap in the bathroom - who wants to share it between the shower and the sink?
- larger complimentary water - 200mL is pretty stingy
- refresh of the bed mattresses - they have a lot of wear
- make the beds properly - could only tell the mattress sheet was not attached after getting into bed
- train the staff on how to interact with clients - we just want to know where our food/drinks are after waiting 45min, not if they are loaded into your computer system or not
Traveller from Perth, Australia
This family-friendly Prospect hotel is located in the historical district, within 3 mi (5 km) of Wet'n'Wild Sydney and Sydney …More
I was quite surprised that the bathroom had a frosted glass door which gave no privacy for showering or using the toilet with 3 people sharing the room. The small milk in the fridge had already been used. Otherwise a comfortable room. Staff were very friendly and helpful.
Situated in Eastern Creek, this luxury hotel is 0.1 mi (0.1 km) from Sydney Motorsport Park and within 3 mi (5 km) of …More
Room and convenience for me was great.,clean and comfortable.
Short walk to the Station.
Pub close by ,very very good meals.Also Chinese takeaway.
Great cheep stop for a couple of nights,if you have business there.
Situated in Emu Plains, this caravan park/campground is within 3 mi (5 km) of Westfield Penrith Shopping Centre, Pepper …More
Across rd from Norwest Private hospital. Facilities excellent, staff friendly and wonderful. Mistake made on my bill but I rung today and they agreed to fix it.
Wonderful stay. I would definately recommend this hotel
Traveller from Canberra
Situated in Bella Vista, this aparthotel is within a 15-minute walk of Norwest Private Hospital and Bella Vista Farm …More
Pocket Guide: Sydney Greater Western Sydney Hotels
Greater Western Sydney describes the western region of the Sydney metropolitan area comprising 14 local government areas including Camden Council, Hills Shire, Wollondilly Shire, and the cities of Blacktown, Blue Mountains, Fairfield, Hawkesbury, Holroyd, Parramatta, and Penrith. Of special interest to visitors are the scenic Blue Mountains, the Sydney Olympic Park, and the Western Sydney Parklands.