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Get an overview of this hotel
3.5-star Grand Rapids hotel with restaurant

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Restaurant
Indoor pool

Location

Situated near the airport, this hotel is 0.6 mi (0.9 km) from MSA Fieldhouse and within 3 mi (5 km) of Patterson Ice Center and Centerpointe Mall. Watermark Country Club is 2.9 mi (4.6 km) away.

Hotel Features

A restaurant, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 320 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.

Languages Spoken

  • English

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The Plaza Grand Rapids Airport Hotel & Conference Center

5700 East 28th Street Se, Grand Rapids, MI 49546

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 22 for adults, USD 8 and USD 11 for children (approximately)
  • Pet deposit: USD 20 per stay
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Refrigerator fee: USD 10.00 per stay
  • In-room microwave fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of USD 20 per pet, per stay, plus a deposit of USD 20 per stay
  • Dogs and cats only
  • 2 per room (up to 44 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

The seasonal pool will be open from May to October.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Hotel Names

  • Crowne Plaza Grand Rapids Airport
  • Crowne Plaza Hotel Grand Rapids Airport
  • Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids
  • Grand Rapids Crowne Plaza
  • Crowne Plaza Grand Rapids Airport Hotel
  • Crowne Plaza Grand Rapids Airport
  • The Plaza Grand Rapids Airport Hotel & Conference Center Hotel

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

In addition to an indoor pool and an outdoor pool, The Plaza Grand Rapids Airport Hotel & Conference Center provides a spa tub and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 3.5-star property. Event facilities measuring 2640 square feet (238 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle (available 24 hours) and a shopping center shuttle are complimentary for guests. Onsite self parking is complimentary.

The Plaza Grand Rapids Airport Hotel & Conference Center is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Free shopping center shuttle
  • Elevator
  • Free airport transportation
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Smoke-free property
  • Outdoor seasonal pool
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Conference space size (meters) - 238
  • Number of meeting rooms - 11
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 2640
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 320
  • 24-hour fitness facilities
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

The Plaza Grand Rapids Airport Hotel & Conference Center offers 320 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Bed sheets provided
  • Laptop-friendly workspace
  • Closed captioned TV
  • Low-height counters/sink
  • Visual fire alarm

Parking

Free self parking , RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

Aryana Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

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