Booked 2 rooms for 1 night at this beautiful hotel in the heart of Madrid- we had a scheduled flight the next day but wished we could extend our stay further.The hotel is close to museums, touristy and shopping areas. The hotel staff are exceptional, they provided top notch personalised service from the moment we stepped in. We were offered drinks while we waited to check in then arrived the rooms to find a nice welcome letter and lollies. The rooms were a little bit small but very clean and well designed. A few minutes later, we were sent fruit plates and juice. A bit later we were sent water and chocolate. We decided to walk to Reina Sofia museum and asked the staff for help - they were very helpful and provided a map and directions around the city and pointed out other areas of interest. They were also trailing a portable wifi device and we were given one to take with us - which meant we were connected to the internet throughout our stay.
Traveller from Sydney
Located in Gran Via, this luxury hotel is within a 10-minute walk of Church of San Jose, Thyssen-Bornemisza Museum, and …More
Known as the street that never sleeps, Gran Via is one of Madrid’s main shopping and entertainment districts and a hub of the city’s nightlife. Bordered on one end by the grand Cibeles fountain and at the other by the stately Plaza de España, the wide boulevard is lined with stunning examples of early-20th-century architecture.