We had a stay of four nights and everything went smoothly. There was a small problem with the television, but the staff summoned someone to take care of it and we were given a new television. The breakfasts were excellent and we were able to leave our luggage for a few hours on our last day.
Traveller from The Netherlands
Set in the shopping streets off Gran Vía, this hotel is within a 10-minute walk of Madrid’s famous central squares of Plaza …More
The Emperador Hotel is in the heart of Madrid within walking distance of all amenities of the city center. It was clean,the beds were comfortable, the staff were very helpful, there was coffee and tea. Unfortunately, because of the time of year, the rooftop wasn't accessible. Overall, it was a lovely place to stay.
Traveller from Ottawa, Canada
Grand hotel on Madrid's famous central thoroughfare of Gran Via, less than 1 kilometer from Plaza Mayor, Royal Palace, and …More
The hotel staff were so nice and hospitable. The location is perfectly located on gran via and next to the city center. The breakfast was wonderful. Not big, but they used high quality ingredients and provided the essentials for a breakfast.
Traveller from mi, usa
Located in Gran Via, this luxury hotel is within a 10-minute walk of San Anton Market, Thyssen-Bornemisza Museum, and Puerta …More
Excellent location close to main attractions. Good transport links on the metro from outside the hotel. Very clean room. Only negative was the gym, some equipment broken, very small and dirty glass meaning you could not see views as promised on the website.
Traveller from West Midlands
Located in Gran Via, this hotel is within a 10-minute walk of Plaza de Isabel II, Plaza Mayor, and Royal Palace. Almudena …More
Known as the street that never sleeps, Gran Via is one of Madrid’s main shopping and entertainment districts and a hub of the city’s nightlife. Bordered on one end by the grand Cibeles fountain and at the other by the stately Plaza de España, the wide boulevard is lined with stunning examples of early-20th-century architecture.