Just needed room for the night. Arrived late. No one at the desk after 11:00 PM. Called 1-800#. They called the desk clerk and he came right away. Computer was updating. So I had to wait about 10 minutes. However, the desk clerk was very courteous and apologetic. Room was average but clean.
Traveller from Paterson, NJ
Situated in the suburbs, this aparthotel is 0.9 mi (1.5 km) from Children's Museum of Richmond and 2 mi (3.2 km) from Short …More
Nice hotel, check in didn't happen until I was checking out. The Internet would not connect on any device. They use a smart connect box to connect devices to the tv that didn't work, and the maintenance guy never showed up. Other than that it's a great hotel
Traveller from Maryland
Situated in Glen Allen, this hotel is within a 15-minute walk of Children's Museum of Richmond and Short Pump Town Center …More
"Basic hotel accomodations should have been better"
Appearance of the hotel facility was good. Rooms were nice. Bathroom a bit dated with what appeared to be mold or broken porcelain around the tub base and inside the tub. Toilet flow was bad and had to be fixed by staff as well as the sink which had a severely slow drain issue. It took at least 30 minutes or more for the water to drain when the sink was used. Front desk was called and a staff person came the evening of check-in to address the issue, but both of the issues continued to be problems during our stay. There were no trash liners in the trash can. Carpet a bit dated and could have used a shampoo. Room had a stale odor that emanated inside the room which other hotel guests noted it as well.
Situated in the suburbs, this hotel is 1.1 mi (1.7 km) from The Crossings Golf Club and within 3 mi (5 km) of Virginia …More
Okay stay. Not bad for the price I paid for two nights. Room clean. Upgrading will be helpful, but you get what you pay for. Manager on duty at time if check in Ms. Kathy Mclain was great and friendly. Tv stations great, and didnt haveva problem. No complaints regarding complimentary breakfast, you get what you pay for! Hotel staff was great and offered to clean my room. I would stay here again!
Traveller from North Carolina
Situated in Glen Allen, this hotel is 2 mi (3.2 km) from Virginia Randolph Museum and 2.1 mi (3.4 km) from Lewis Ginter …More
The main thing this hotel needs are some cosmetic touch-ups. We stayed there in Feb. and the heat worked great. The room warmed up quickly and stayed very comfortable. The bed was clean and very comfortable. Could have used an extra pillow. We had a king-sized bed and it had 3 small pillows. The staff was courteous and helpful. It is close to all different kinds of restaurants, that was nice. Easy to find. It was quiet and peaceful the night we stayed there. We would definitely stay there again.GREAT price. A little paint and a small patch job or two and I would have given it an excellent rating in everything.
Traveller from Chesapeake, VA
Situated in Glen Allen, this motel is 2 mi (3.2 km) from Virginia Randolph Museum and 2.5 mi (4 km) from Lewis Ginter …More
For a non-smoking room, we smelled smoke. The room was decent but we had to ask for a hair dryer and extra towels. There was no ice Machine at this hotel, which would have been nice. The grab and go breakfast is just that... coffee and snacks.
Situated near the airport, this aparthotel is 1.8 mi (2.8 km) from Children's Museum of Richmond and 2.9 mi (4.6 km) from …More
Booked a room here for out of town guest visiting me. The owner embraced their stay with comfort and kindness. My friends said everything from their spotless beautiful room to the delicious breakfast was wonderful.
Traveller from Henrico, Va
Situated in the historical district, this bed & breakfast is within 1 mi (2 km) of Cultural Arts Center Glen Allen, Crump …More
Glen Allen is a suburb 12 miles northwest of Richmond in the “West End” district, known for its upscale shopping and dining. This small community is home to The Dominion Club, where Virginia’s only PGA Tour event is played, and the prestigious Innsbrook Office Park, the headquarters for corporations like Wachovia, Capital One, and Circuit City.