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Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3.0 star property

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Photo gallery for Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Boating
Reception
Exterior
Pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
$89
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
22 Main Street, Drymen, Loch Lomond, Drymen, Scotland, G63 0BQ
  • Place, Loch Lomond and The Trossachs National Park
    ‪1 min walk‬
  • Place, Drymen War Memorial
    ‪3 min walk‬
  • Place, Rob Roy Way - South
    ‪3 min walk‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

2 Single Beds, Non-Smoking, Superior Room

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

Executive King Room-Non-Smoking

  • Sleeps 2

1 King 1 Single, Non-Smoking, Family Room, Standard Room, Sofabed

  • Sleeps 4

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About this property

Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3-star Drymen hotel with restaurant
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Drymen hotel also offers a health club, a terrace, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Buchanan Arms Hotel & Leisure, Sure Hotel Collection is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection has a restaurant on site.
Montrose by Buchanan - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Snug Bar - This bar serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Montrose by Buchanan
  • The Snug Bar

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 3-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Buchanan Arms Hotel Spa

Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 298 out of 850 reviews
Rating 8 - Good. 302 out of 850 reviews
Rating 6 - Okay. 148 out of 850 reviews
Rating 4 - Poor. 73 out of 850 reviews
Rating 2 - Terrible. 29 out of 850 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth, Greensboro

Stayed 1 night in Aug 2025

6/10 Okay

Pauline

Liked: Staff & service, property conditions & facilities, room comfort

Ok but needs an upgrade

Have stayed here a few times before. We came for our anniversary but unfortunately wasn’t impressed this time. Our room was nice enough and comfy bed. There was 2 coffee cups with coffee & tea but no teaspoons to stir it. There also was no hand soap, shower gel etc or anything at all to wash your hands with in the bathroom which I found pretty poor. The spa is ok, pool is nice but it’s very tired looking and needs a good upgrade tbh. Steamroom was like sitting in a cupboard.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time had here

We had a lovely stay here, from start to finish
Stayed 2 nights in Aug 2025

10/10 Excellent

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm. The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed. Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay whilst we were working in the area. Staff were amazing. Highly recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Stayed 1 night in Aug 2025

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Had two night stay and slept really well, so no complaints about the beds. Staff friendly. Decor generally very poor (carpets and walls in particular need attention) and no need for radiators to be on during the summer - some of the corridors were uncomfortably hot. Carpets smelly.
Stayed 2 nights in Aug 2025

10/10 Excellent

randall, Troutdale

Traveled with family
Liked: Amenities
Very nice place to stay
Stayed 1 night in Aug 2025

8/10 Good

Nev

Business traveler
Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel in a lovely village

This was our second stay in the Buchanan Arms Hotel and we were not dissapointed. Lovely lounge/bar/conservatory area. We enjoyed our dinner in the hotels restaurant and staff were friendly. We will be back :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort

Great place to explore the area from

Lovely staff, great food and good leisure facilities.it is a bit in need of some TLC and was hotter than the centre of the sun but overall good value for money.
Stayed 2 nights in Jul 2025

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, room comfort

3 night stay

Bed comfort was good ,we jad no internet access in 1st room upon complaint we were upgrade to another room,food options erre good although service in the restaurant was pretty poor ,heating was ridiculous wae too warm every heater in building was on 24/7 considering it was the end of july (height of summer ) it wasnt pleasant at all
Stayed 3 nights in Jul 2025

8/10 Good

Kazuo

Traveled with family
Liked: Cleanliness, staff & service
Thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

6/10 Okay

Lorena

Liked: Property conditions & facilities
Not as the pictures
Stayed 1 night in Jul 2025

6/10 Okay

Lynsay

Traveled with family

Ok stay, lovely area

Have stayed in the hotel on 2 separate occasions, once with husband in March and this weekend with husband and daughter. The room in our first stay was fine, a standard double room. The only issue was the mold in the bathroom was quite off putting. The hotel staff did acknowledge that the hotel was scheduled for redecorating. We ate in the hotel restaurant one night, the food was nice but the service was very slow. The swimming pool was of a good temperature as was the jacuzzi. On our recent stay we stayed in a family room. The room was fine but we have stayed in far nicer, more spacious family rooms. The bed my daughter slept on was an old metal framed, single pop up bed. The bathroom seemed to be mold free but was quite small. The toilet seat was a different shape to the actual toilet which made things quite uncomfortable. We ate in the restaurant one night and again although did was fine, the service is very slow. We ate on the 2nd night in a different local restaurant where the food was lovely and service great. Do to the hotel having a swimming pool we would perhaps stay here again but would eat meals elsewhere.
Stayed 2 nights in Jul 2025

4/10 Poor

Lesley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No wifi in unloved hotel

The hotel buildings and furnishings are very tired. Window catches on bathroom and bedroom windows had fallen off. Bedroom lock only worked intermittently. The bathroom was last updated many years ago and the radiator was rusty and had black growth behind both it and the bath. There was no Wi-Fi to the room. There was no way you could have the side light on and charge your phone at the same time. Central heating was on on July - I was told by hotel staff that if it wasn't on there would be no hot water. Food was good, service not so good.
Stayed 3 nights in Jul 2025

8/10 Good

Wijdan

Traveled with partner
Liked: Cleanliness, staff & service
The place is nice, clean, staff are very nice WiFi signal is weak, the washroom needs to be updated, it was a very hot day, yet the heaters were on in the hallways Otherwise the room and the washroom were very clean and spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So good! The spa was fabulous! Clean, nice size pool for a gentle paddle, definitely a delightful stop!
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location in a quiet area.
Stayed 2 nights in Jul 2025

8/10 Good

Nathan, West Springfield

Traveled with partner
Liked: Cleanliness, staff & service
Staff and check in were good. The room was adequate and clean, although it is a bit worn and could do with modernization. The mattress and bedding were good. The nearest electrical outlet was across the room from the bed – you will not be able to sleep with your phone on the bedside table if you want it charged by the morning. We had both dinner and breakfast in the restaurant and both were good. Breakfast was British breakfast buffet with everything of a decent standard. The parking was easy, but the lot was very full. The hotel is in a pretty little village a few minutes drive from Loch Lomond. Note: The path from reception to the room involved multiple halls, doors, small steps down and back up – this would be difficult for a person with disabilities – if you have difficulty getting around, be sure to request a room that is easy to access.
Stayed 1 night in Jul 2025

4/10 Poor

Connor Fergusson

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked a superior room that says it was accessible. However, when i turned up to the property. I was told it was up the stairs. the ramp to the front door was extremely steep and very very difficult to get into. The disabled toilet was too small and ended up getting stuck in it.
Stayed 1 night in Jul 2025

6/10 Okay

Caitlin

Hotel 3/5 stars Restaurant 4/5 stars The staff were great and the location was good for access to Troissachs and Loch Lomond areas. I was just disappointed in the upkeep on the hotel portion. I walked into my room and it was very musty (smelled like it hadn't been aired out in a long time) and even leaving the window open didn't help. The bathrooms was serviceable but very outdated. The hotel really feels like it needs some upkeep and a little remodel. I don't think I would choose to stay here again given the condition of the room but it was a place to sleep.
Stayed 2 nights in Jul 2025

4/10 Poor

Jake

Stayed 1 night in Jul 2025