"Nice clean and comfortable room,horrible hallways "
Enjoyed my room. Did not like hallways they had dirty carpet. Staff needed more training in customer service and hospitality. Staff spoke in a very soft voice was very hard to hear and or make out what they were saying, I have no hearing problems whatsoever.
Traveller from A
Situated near the airport, this hotel is 0.7 mi (1.1 km) from Patterson Ice Center and within 3 mi (5 km) of Woodland Mall …More
Rolled back comforter and found to pony tail holders full of black hair and also black hair in between sheets. I called down to desk and manager responded immediately. She was polite and professional and took care of problem immediately.
Situated near the airport, this hotel is 1.3 mi (2.2 km) from Patterson Ice Center and 3 mi (4.9 km) from Woodland Mall …More
Check in was fast and easy, and the staff explained all the available amenities. Although my room was on the interstate side of the hotel, the room was quiet. The individual controlled air conditioner/heating unit was great since the weather was all over the place. The hotel is close to shopping, dining and easy access to I-96.
Traveller from Detroit, MI
Situated near the airport, this hotel is 1.5 mi (2.4 km) from Patterson Ice Center and within 6 mi (10 km) of Woodland Mall …More
The hotel was recently renovated so it feels like a newer place. Only complaint was what others stated that walls are not as soundproofed as newer hotels so you hear people talking/laughing etc in the halls especially. But, for the price, which was the most reasonably in the Grand Rapids area, that is a small inconvenience.
Traveller from Washington, MI
Situated near the airport, this hotel is 0.9 mi (1.5 km) from Woodland Mall and within 3 mi (5 km) of Patterson Ice Center …More
Pocket Guide: Grand Rapids Gerald R. Ford International Airport Hotels
Named in honor of President Ford, who grew up in Grand Rapids, Gerald R. Ford International Airport (GRR) is Michigan's second-busiest commercial airport. Downtown Grand Rapids is about 13 miles northwest. Free wireless Internet access is available throughout the passenger terminal. An observation deck is on the mezzanine level, and most food concessions are in the terminal's Grand Hall.