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Superior Room, Garden Area

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$169* Per night/room May 16 - May 17

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, Oceanfront

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All buffet meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Water fitness

Entertainment

  • Theme parties

Not included

  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Minibar
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

  • Sailing included
  • Windsurfing included
  • Buffet-style meals included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Minibar not included
  • Scuba diving lessons not included
  • Tennis lessons not included
  • Gratuities included
  • All meals included
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • All onsite activities, and facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Neptune Village Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Neptune Village Beach Resort & Spa All Inclusive features an outdoor pool and a spa tub. Dining is available at one of the property's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This all-inclusive property also offers a children's pool, a sauna, and spa services. Onsite self parking is complimentary.

Neptune Village Beach Resort & Spa All Inclusive is a smoke-free property.

  • Library
  • Daily
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Children's club
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Free self parking
  • Dry cleaning/laundry service
  • Swimming pool
  • Wheelchair accessible
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 78
  • Number of floors - 2
  • Number of buildings/towers - 165
  • Tennis on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Free breakfast
  • Billiards or pool table
  • Tours/ticket assistance
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (free)
  • Smoke-free property
  • Children's club (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Wheelchair accessible – no
  • Number of restaurants - 2
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Neptune Village Beach Resort & Spa All Inclusive offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Satellite television is provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Balcony
  • Ceiling fan
  • High-speed internet access
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.

Karamu - This buffet restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Bustani - This seafood restaurant overlooks the pool and specializes in Regional cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hot springs/mineral springs in spa
  • Massages

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golfing nearby
  • Scuba diving on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Sailing nearby
  • Windsurfing nearby
  • Windsurfing on site

Hotel Policies

Payment types

Fees

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Neptune Village Beach
  • Neptune Village Beach Resort
  • Neptune Village Beach Resort All Inclusive Ukunda
  • Neptune Village Beach Ukunda
  • Neptune Village Beach Resort Spa All Inclusive
  • Neptune Village Beach Resort All Inclusive
  • Neptune Village Beach Resort & Spa All Inclusive Diani Beach
  • Neptune Village Beach Resort Spa All Inclusive
  • Neptune Village Beach All Inclusive
  • Neptune Village Beach Resort & Spa All Inclusive Diani Beach
  • Neptune Village Beach Resort All Inclusive Diani Beach
  • Neptune Village Beach All Inclusive Diani Beach
  • Neptune Village All Inclusive

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife

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