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Get an overview of this hotel
4-star Flachau hotel steps from Salzburger Sportwelt Ski Resort

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Restaurant

Location

This family-friendly Flachau hotel is located in a national park, within 3 mi (5 km) of Salzburger Sportwelt Ski Resort and Amade Spa. Radstadt-Altenmarkt die Skischaukel and Schladming Dachstein Ski Resort are also within 16 mi (25 km).

Hotel Features

This hotel features 3 indoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

Room Amenities

All 98 soundproofed rooms feature free WiFi and room service. Flat-screen TVs come with satellite channels, and other amenities that guests will find include hair dryers and safes.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 30 April, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 May - 19 June, EUR 1.20 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 20 June - 10 September, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 11 September - 30 November, EUR 1.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 0.05 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 160 per vehicle (one-way)
  • Pet fee: EUR 10 per pet, per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Tax ID - ATU 62111066

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. The tax ID number is ATU 62111066. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

Staff wears personal protective equipment

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

State tax ID - ATU 62111066

Individually-wrapped food options are not available

Property confirms they are implementing guest safety measures

Contactless check-out is available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day
  • Dogs only
  • 1 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The seasonal pool will be open from May to November.

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Hotel Names

  • Hotel Lacknerhof GmbH
  • Schlosshotel Lacknerhof Hotel
  • Schlosshotel Lacknerhof Flachau
  • Schlosshotel Lacknerhof Hotel Flachau

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Hotel Amenities

Property Features

Schlosshotel Lacknerhof features a full-service spa, 3 indoor swimming pools, a waterslide, and a spa tub. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

4 meeting rooms are available. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Schlosshotel Lacknerhof has designated areas for smoking.

  • Library
  • Waterslide
  • Bar/lounge
  • Children's games
  • Number of indoor pools - 3
  • Children's toys
  • Water dispenser
  • Elevator
  • Fitness facilities
  • Lockers available
  • Front desk (limited hours)
  • Restaurant
  • Free self parking
  • Dry cleaning/laundry service
  • Swimming pool
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Supervised childcare/activities
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Total number of rooms - 98
  • Airport transportation (surcharge)
  • Designated smoking areas (fines apply)
  • Full-service spa
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Outdoor seasonal pool
  • Children's pool
  • Trampoline
  • Proposal/romance packages available
  • Fully fenced
  • Spa tub
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Room Amenities

Schlosshotel Lacknerhof offers 98 accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Flachau hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Soundproofed rooms
  • Turndown service
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Bathtub or shower
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Schlosshotel Lacknerhof has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Wellness.Pure has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Reflexology
  • Sports massage
  • Massages

Nearby Activities

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Segway rental/tour on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Archery on site
  • Mountain biking on site
  • Yoga classes/instruction on site

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