Located in the mountains, this ski-in/ski-out hotel in Ennetbuergen is within 1 mi (2 km) of Hammetschwand Lift and Burgenstock and close to winter sports such as cross-country skiing and skiing lessons. Stanserhorn Cable Car and St. James Way are also within 9 mi (15 km).
Enjoy direct access to the slopes and an indoor pool at Bürgenstock Hotels & Resort – Palace Hotel during the winter, and return in the summer for a round at the hotel's golf course.
All 109 soundproofed rooms feature free WiFi and memory foam beds. Comforts include Frette Italian sheets and pillow menus, and guests will also find conveniences like sitting areas and coffee makers.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the spa facilities (pool, sauna, etc.) at Buergenstock Hotel & Alpine Spa, located approximately 0.25 miles (402 meters) away; an entrance fee of CHF 100 per person, per day applies.
Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is not currently implementing any enhanced cleaning measures
Parking height restrictions apply
Property is not currently implementing any guest safety measures
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
The seasonal pool will be open from May to September.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Parking height restrictions apply.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Have fun with onsite winter activities, including ice skating and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. This Belle Époque hotel also offers an indoor pool, a children's pool, and a complimentary children's club. Onsite parking is available (surcharge), along with a car charging station.
Bürgenstock Hotels & Resort – Palace Hotel is a smoke-free property.
Bürgenstock Hotels & Resort – Palace Hotel offers 109 air-conditioned accommodations with MP3 docking stations and minibars. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Ennetbuergen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)
Available in all rooms: Free WiFi
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
RitzCoffier - This fine-dining restaurant serves dinner only.
Late night fare is available from 24-hour room service.
Alpine Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a 24-hour health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.