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Mercure Edinburgh Haymarket

4.0 star property

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Photo gallery for Mercure Edinburgh Haymarket

In-room dining
Exterior
Bar (on property)
Property entrance
Privilege, Superior Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar
  • 24/7 front desk
$155
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
38 Gardner's Crescent, Edinburgh, Scotland, EH3 8DQ
  • Place, Edinburgh International Conference Centre
    ‪4 min walk‬
  • Place, Princes Street
    ‪9 min walk‬
  • Place, Edinburgh Castle
    ‪10 min walk‬
  • Airport, Edinburgh (EDI)
    ‪22 min drive‬

Room options

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Privilege, Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(10 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 1 Double Bed

8.6 out of 10
Excellent
(61 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, 2 Twin Beds

Comfort Twin Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Comfort Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(31 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed with Sofa bed

Comfort Room, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 1 Double Bed with Sofa bed

7.8 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Mercure Edinburgh Haymarket

4-star hotel in Tollcross
A fitness center, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Mercure Edinburgh Haymarket offers 110 air-conditioned accommodations with laptop-compatible safes and hair dryers. Televisions come with satellite channels and pay movies. Bathrooms include showers.

This Edinburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services.

Mercure Edinburgh Haymarket is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 6:00 AM to midnight; GBP 11 per day; discounts available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 18.50 per person
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 per person
  • Nearby parking fee: GBP 11 per day (1640 ft away; open 6:00 AM to midnight)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mercure Edinburgh Quay Hotel
Mercure Quay Hotel
Mercure Edinburgh Quay
Mercure Quay
Mercure Edinburgh Quay Scotland
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Edinburgh
Mercure Edinburgh Haymarket Hotel Edinburgh

Reviews

Mercure Edinburgh Haymarket Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 465 out of 1008 reviews
Rating 8 - Good. 330 out of 1008 reviews
Rating 6 - Okay. 112 out of 1008 reviews
Rating 4 - Poor. 65 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

Reviews

2/10 Terrible

Hosein

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately, my experience was marred by misleading information regarding onsite parking. The Expedia listing stated that the hotel had onsite parking with a height restriction, which clearly implied that parking was available at the property. However, upon arrival, I was informed that no onsite parking exists, and I had to make alternative arrangements at significant additional cost. After a long drive from Kingston Upon Thames, this unexpected inconvenience added stress and disrupted the start of our holiday. Accurate information is essential when planning travel, and I would not have booked this hotel had I known the parking situation. While the hotel itself was clean, the lack of transparency regarding amenities was disappointing. I hope the property ensures that third-party listings reflect accurate details to prevent similar issues for future guests. I have raised this as a complaint to Expedia.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Staf

The hotel was excellent. Comfortable. Clean. The staff was friendly and very accommodating. I had medication that needed refrigeration so they kept it for me and retrieved it for me every day so I could take my injection then returned it to the fridge. The last night they placed my gel pack in the freezer so I would be able to travel with my medication. They were all so nice about the inconvenience. I was so appreciative. It is hard to travel with medications that require such restrictions but they made it so easy for me
Stayed 4 nights in Aug 2025

10/10 Excellent

Drew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness
Lovely breakfast with good choices
Stayed 1 night in Aug 2025

6/10 Okay

Emma

Disliked: Room comfort

Dont rely on there air con.... its always FAULTY

We had issues with the air con, it kept going faulty and at one point it was at night, when needed the most... no answer at the front desk, room service etc. It felt like no one cared at all and just blanked any contact from us. Pretty crap stay to be honest
Stayed 1 night in Aug 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

One night stay

Stayed over for one night as we were attending a concert. Hotel was nice and clean, room was a twin and was spacious, there were two cartons of water in the room. Along with tea/coffee making facilities. Bed was really comfortable. Good shower. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay and close to city centre

Lovely hotel close to the city centre but a nice distance to enjoy the quiet. Rooms were spotless and beds comfortable. All staff pleasant would recommend and would return.
Stayed 1 night in Aug 2025

8/10 Good

Morven

Liked: Cleanliness, property conditions & facilities
Basic but clean room, unfortunately the hotel was advertised as having parking, however this was not on sight and wasn’t easy to find .
Stayed 1 night in Aug 2025

10/10 Excellent

reader

Disliked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Helpful and polite staff. Nice area. Had a great time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy walk to city centre, quiet, clean, nice rooms and very helpful staff
Stayed 1 night in Jul 2025

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean and comfortable. We thought the breakfast was expensive.
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wyndell

Business traveler
Small and quaint. Very friendly staff and the breakfast buffet was amazing. My only disappointment was not being to dine the night before I left because of a group dinner being held in the restaurant. Otherwise, I will definitely be back on my next visit to Scotland.
Stayed 2 nights in Jul 2025

6/10 Okay

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nishan

Stayed 1 night in Jun 2025

8/10 Good

Jeannie, Quispamsis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hot full Scottish breakfast. Great staff. We would stay again.
Stayed 3 nights in May 2025

8/10 Good

Bayan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, and my room was clean. However, on the last day, when housekeeping cleaned the room, they took the robe and didn’t replace it. I also noticed that they took the coffee cup and didn’t provide a new one.
Stayed 3 nights in Jun 2025

10/10 Excellent

debbie

Stayed 1 night in Jun 2025

10/10 Excellent

Corazon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, will stay there again
Stayed 4 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good minus street noise
Stayed 2 nights in May 2025