We arrived at 4pm, check time was 3pm, but our room was not ready. After a 5-10 minute exchange about when our room would be ready with a not so accommodating check-in clerk, the manager quietly told the clerk to check us into an upgraded suite. We were really surprised that with a 10am checkout time, why our room wasn't ready at 3pm.
Once we got our keys the room was exceptional and we really enjoyed our stay. The hotel was nicely appointed and conveniently located on the River Walk so we had easy access to everything. If you drive a car, I would recommend that you park at one of the public parking lot which is about half of the $34/day in the hotel parking.
Traveller from Houston, TX
This 12-story hotel occupies a spot in the Riverwalk's historic district and is located along the San Antonio Riverwalk. The …More
We spent three nights at this hotel and it was a very pleasant experience. The room was very clean and comfortable. The staff was very friendly and helpful. Right on the River Walk and everything was walking distance. Will definitely stay here next time when we are in San Antonio.
Traveller from US
Built on the banks of the Riverwalk, this seven-story, grand-hacienda-style hotel is 3 blocks from the Alamo, 7 blocks from …More
This hotel iis quite old, even historic. It's charming, has a nice pool courtyard and friendly staff. Online, however, it listed a full, craft cocktail bar and an in- house cafe. While we were there, neither of these was fully functioning, nor was their appearance like the online photos. We were told a new company was taking them over, but that still made readily getting food and drink rather inconvenient. We liked the hotel but some of its renovations ( paint, pool deck, etc.) seem incomplete.I might stay there again if I could be sure everything would be as advertised.
Traveller from Dupo, United States of America
This 6-story hotel is located in the historic district, an approximate 1-block walk to the River Walk, and 4 blocks from the …More
We enjoyed this hotel. We liked that it wasn't overly big. The breakfast was just terrific. Better than going out to eat. Across from the mall. Just down the street from riverwalk. Don't waste your money on overly priced hotels on the riverwalk this place is the way to go
Traveller from wisconsin
Built in 1909, this landmark hotel is across the street from the Alamo and only a few blocks from San Antonio's River Walk …More
We had an enjoyable experience while visiting San Antonio for a major conference. The downtown area offered a plethora of stuff to do. Very family friendly city, but would advise against traveling alone at night while walking to venues due to high population of homeless in and around the downtown area.
Traveller from US
This San Antonio hotel is within one-half mile of Casa Navarro State Historic Park, the Cathedral of San Fernando, Market …More
Pocket Guide: San Antonio Downtown - Riverwalk Hotels
The languid San Antonio River and its famed River Walk connect many downtown attractions, including the Alamo Plaza and HemisFair Park. Built for the 1968 World’s Fair, HemisFair Park is the site of the 750-foot Tower of the Americas. Visitors, though, won’t forget the Alamo, site of the legendary 1836 battle between Mexican soldiers and Texan secessionists. Nearby, Mexican goods fill El Mercado.