Great place to stay. Registered 4 people to stay in our room only 2 towels and 2 coffe cups. Had to call 3 time for towels. Have stayed there many times and this has never happened. Just a break down in Communication. Would stay there again.
This downtown St. Louis hotel is within a half-mile of baseball at Busch Stadium, football at Edward Jones Dome, the …More
Next to Convention Center, I was attending. Terrific staff, always a smile and very accommodating.
King size bed was very comfortable. Mattress cover kept slipping off. Room was relatively quiet.
Evening Happy Hour was a very pleasant surprise. Complimentary drinks and bar snacks; nachos, dips, crudite.
Breakfast was a full hot meal with custom-made eggs and pancakes. Really good sausages.
Food at restaurants was good, especially compared to the caterer from the conference center.
Available shuttle service very convenient to sights, commercial areas, entertainment and restaurants. Hotel is near highway and inconvenient to walk to outside services, but 15-20 minutes from the airport.
Front desk setup very awkward; separate desks broken into 5 individual open units. Couldn't tell front, back or behind. Don't know which person belonged where. Looked cluttered.
Concierge desk was never manned.
Room "directory" info didn't provide enough info. No names, hours or menus from eating and drinking establishments of the hotel. Directions on use of TV, show guide, or ppv movies. Couldn't reset time on radio, thus couldn't set alarm.
Complimentary hospitality tray sent to room wasn't appropriate. Only packaged snacks, chips, cookies. Candy bars and sodas. No fruit, cheese, sparkling water or juice. Just junk! Don't bother.
Pool and exercise area were fine but lots of kids were allowed to run around the lobby area, unaccompanied and dripping water on the floor making it slippery
Traveller from Boston MA
This St. Charles, MO hotel is directly connected to the convention center and 1 mile from the Ameristar Casino. Lambert-St …More
I loved that I didn't hear crazy downtown noises and traffic while I stayed here. Everything was clean and fresh. Hot breakfast with waffles, eggs, sausage along with the usual cold items. I loved going outside in the morning and hearing the birds chirping, seeing little rabbits scamper into the nearby wooded area, and knowing I was in a safe area. I highly recommend staying here! The bed was super comfy too! 😊
Traveller from Springfield IL
Situated in St. Charles, this hotel is 0.2 mi (0.3 km) from Missouri Bluffs Golf Course and within 6 mi (10 km) of St. Louis …More
One of the best hotel experiences me and my husband have ever had! The staff was super friendly and took great care of us. Our room was clean and well maintained, having a full breakfast and starbucks in the lobby was a great bonus as well! One of the best things was how quiet it was! Definitely would stay here again!
Traveller from SLC
Situated in the business district, this hotel is within 2 mi (3 km) of Westfield Chesterfield Mall, Sophia M. Sachs Butterfly …More