The location and amenities are the best in Ottawa.
The trouble we experienced were the linens and blankets feeling rough, and scratchy.
We were allowed an early check-in and found a dirty glass ( with a leftover smoothie) and the television remote hidden under the blanket. Overall, the rating is 3.5 because you can walk to the Rideau Center in the middle of a snow storm via the connection, and the pool and gym were very nice. If you opt not to get your towels changed, and room cleaned everyday, you get either Points or a $5 voucher at the adjoining cafe. ( which will buy you a coffee or a drink, or a small pastry.)
This upscale hotel, connected to the Rideau Centre Shopping complex and blocks from the Byward Market and the downtown core …More
Clean basic hotel. There are no elevators, so had to lug our suitcases up the stairs to our 2nd floor hotel room. Coffee shop is a Denny's restaurant but there are lots of fast food restaurants available for a quick breakfast.
I am not sure there is good handicapped access.
Traveller from Toronto
Situated in Kingston, this eco-friendly hotel is within 1 mi (2 km) of Wolfe Island and Kingston Family Funworld. Little …More