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Get an overview of this hotel
3-star Clive hotel with in-room kitchens

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business center
Laundry facilities

Location

Situated in a shopping district, this hotel is within 2 mi (3 km) of Clive Aquatic Center, Living History Farms, and Valley West Mall. Mercy Medical Center West Lakes and UnityPoint Health - Methodist West Hospital are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features coffee/tea in a common area, a business center, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All 112 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Pillowtop beds and sitting areas are standard, as are flat-screen TVs with cable channels. Housekeeping is available once per stay.

Languages Spoken

  • English

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Sterling Hotel and Suites

11428 Forest Ave, Clive, IA 50325

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Housekeeping fee: USD 0, varies per unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Pets cannot be left unattended

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Staffed front desk

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Number of children who can stay free - 2

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay), plus a deposit of USD 75 per stay
  • Dogs and cats only
  • 2 per room (up to 100 lbs)
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Alcohol is not served at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Hotel Names

  • Sterling Clive
  • Sterling Hotel Clive
  • Sterling Hotel
  • Chase Hotel Clive
  • Chase Hotel Des Moines
  • Sterling And Suites Clive
  • Sterling Hotel and Suites Hotel
  • Sterling Hotel and Suites Clive
  • Sterling Hotel and Suites Hotel Clive

Hotel Amenities

Property Features

A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3-star property. This business-friendly hotel also offers a garden, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Sterling Hotel and Suites is a smoke-free property.

  • Luggage storage
  • Coffee/tea in common areas
  • Free parking nearby
  • ATM/banking
  • 24-hour front desk
  • Conference space
  • Laundry facilities
  • Business center
  • Meeting rooms
  • Total number of rooms - 112
  • Television in common areas
  • Free self parking
  • Number of floors - 2
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 14
  • Smoke-free property
  • Computer station
  • Garden
  • Fireplace in lobby
  • RV, bus, truck parking

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

Sterling Hotel and Suites offers 112 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • Television
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Microwave
  • Cookware, dishware, and utensils
  • Premium TV channels
  • Access via exterior corridors
  • Kitchen
  • Shower/tub combination
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Cable TV service
  • Flat-panel TV
  • Pillowtop mattress
  • Housekeeping - once per stay
  • Limited housekeeping
  • Housekeeping (surcharge)
  • In-room climate control (heating)
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Internet

Available in some public areas: Free WiFi

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

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