The staff was wonderful! The bed was very comfortable and the room had a fabulous view🎆! The only thing I would change is there elevators are quite slow but that's nit picking😉. The hotel is also in a convenient location. I look forward to staying there again👍💁😊!
Traveller from Ohio
Located four blocks from the Ohio River, this 18-story hotel is across from historic MainStrasse Village and 10 blocks from …More
The hotel was really quite nice with the exception of a couple of the people on the help phone who were rude and problems getting a meal after our event at the convention center. The hotel should be better prepared for hungry guests after the events are over at the convention center. We were turned away at the restaurant at 10:15 pm when the posted hours are until 11:00 pm. Room service sounded put out when we ordered over the phone and then it took over an hour for a sandwich and a salad to arrive. However, the room was beautiful, our view was amazing (15th floor) as the ballpark had fireworks that evening which in a way made up for eating supper at midnight. I would stay again.
Traveller from Ohio
Situated by the banks of the Ohio River in Covington, this hotel is connected to the Northern Kentucky Convention Center by …More
Booked this place since it was close the Great American Ballpark. Embassy Suites is a little pricey but you get what you pay for clean and huge rooms, great breakfast and great atmosphere with staff. I booked on the premium floor and received free snacks as well as free garage parking. We checked in and our room was not ready but had snacks and free drinks at reception. Only complaint was my friend was with me and did not have extra room key to get a drink. That was not a huge deal but a little annoying but understandable. The gentleman who checked me in was very friendly and was very good at customer service. The lobby and garage was a little tricky but was easy after thinking how to find the garage. The view of the stadiums and downtown was amazing.
Traveller from Scottdale, Pa
Located in the heart of Covington, this hotel is within a 15-minute walk of Northern Kentucky Convention Center and National …More