The front desk was understaffed when we checked in. We had to wait 15 minutes because the girl was on the phone with a customer- no one in line but us. My autistic son left his DVDs and the young man at the desk told me to call back. I said no you call me back after you check the room as I am the customer. He complied and called me back to say they weren't in our room. I told him well that's great they must've been stolen. I hung up and started to call corporate. Within the next 60 seconds I received another call back from the young man he said that they had found them. Which I found to be quite strange. Then he said I would have to call back on Monday to have them shipped to me. I'm not sure if they were just understaffed again or if this young man just didn't feel like doing his job. Either way it was annoying. So I will be calling back on Monday to have them shipped. The room was nice except the heating and cooling system was a bit old and loud. The pool could use a resurfacing because there were huge black chunks in the bottom of it that made it look like it was rust or perhaps dirt I'm not sure which. Either way it looked unappealing. The most positive part of the experience was the room was nice and comfortable and clean and the pool staff was very nice and accommodating. The bathroom in the pool however was disgusting. It definitely needs to be renovated the floor look like someone's disgusting old tiled basement and the toilet was stopped up so it smelled very bad.
Traveller from Michigan
Situated in Conway, this hotel is within 2 mi (3 km) of Conway Dinner Theater, The Lantern Theatre, and Faulkner County …More
I had hit on the wrong button to make a reservation got the wrong room called Expedia and they fixed it for me and when I got to the motel I got the room that I requested and wanted and cheaper than I thought the only problem I had this the first night I came in after visiting family I got stopped at the desk and ask if I could be helped by a young man I wouldn't have been walking into the motel if I hadn't had a room that was very discouraging I have never had that happen before no one has ever asked me why or if they could help me when I walked into the room or I should say building other place I was staying
Situated in Conway, this motel is within 2 mi (3 km) of Conway Dinner Theater, The Lantern Theatre, and Faulkner County …More
I would prefer that you keep this hotel rated a three star. I would like to stay here again, because it was such an excellent place, if you rate it any higher I may not be able to get a room the next time I travel there.
Traveller from Biloxi, Ms
Located in the heart of Conway, this hotel is within 3 mi (5 km) of The Lantern Theatre, Faulkner County Museum, and Conway …More
North of Little Rock, Conway hosts Toad Suck Daze each spring, a family-friendly music-and-arts festival featuring a Toad Race. En route to the Ozarks, visitors pop into Pickles Gap Village for gifts, antiques, and the Pickin' Porch, where musicians play in summer. Visitors can catch the Symphony Orchestra at Reynolds Performance Hall and learn about Conway history at the Faulkner County Museum.