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Get an overview of this hotel
4-star Chicago hotel in The Loop

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Indoor pool
Business center

Location

Located in The Loop, this spa hotel is within a 5-minute walk of Art Institute of Chicago and Millennium Park. Chicago Theatre and Willis Tower are also within 15 minutes. Monroe Station (Red Line) is only a 2-minute walk and Monroe Station (Blue Line) is 2 minutes.

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 1641 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and TVs with cable channels. Other amenities available to guests include wired Internet, minibars, and room service.

Languages Spoken

  • English

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Palmer House a Hilton Hotel

17 E Monroe St, Chicago, IL 60603

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A pet fee will be charged per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Parking height restrictions apply

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge per accommodation, per stay
  • Up to 75 lbs

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Hotel Names

  • Hilton Palmer
  • Hilton Palmer House
  • House Hilton
  • Palmer Hilton
  • Palmer Hilton House
  • Palmer House
  • Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer House Hilton Hotel
  • Palmer House Hilton Hotel Chicago
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton
  • Palmer House A Hilton
  • Palmer House a Hilton Hotel Hotel
  • Palmer House a Hilton Hotel Chicago
  • Palmer House a Hilton Hotel Hotel Chicago

Awards & Affiliations

  • The property is a member of Historic Hotels of America.

Hotel Amenities

Renovations + Closures

The property will be renovating from 13 February 2019 to 30 April 2020 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

Alternate facilities are located offsite and include:

  • Indoor pool

This property is closed from 18 March 2020 to 30 April 2020 (dates subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

In addition to a full-service spa, Palmer House a Hilton Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and limo/town car service. Event facilities measuring 110000 square feet (10219 square meters) include conference space. This business-friendly hotel also offers a sauna, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

Palmer House a Hilton Hotel is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Grocery/convenience store
  • Restaurant
  • Express check-out
  • Year Built - 1873
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Steam room
  • Sauna
  • Health club
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 10219
  • Spa services on site
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • ATM/banking
  • Conference space size (feet) - 110000
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 1641
  • Number of floors - 23
  • Multilingual staff

Room Amenities

Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, safes, and phones. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Free newspaper
  • Minibar
  • Connecting/adjoining rooms available
  • Refrigerator (on request)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Television
  • Cable TV service
  • Premium TV channels
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Desk
  • Video-game console
  • In-room climate control (air conditioning)
  • In-room massage available
  • Eco-friendly toiletries
  • Premium bedding
  • Pay movies

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Palmer House a Hilton Hotel has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Balance Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Minimum age to access spa is 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

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