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Get an overview of this hotel
4-star Chicago hotel in The Loop

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Indoor pool
Business center

Location

Located in The Loop, this spa hotel is within a 5-minute walk of Art Institute of Chicago and Millennium Park. Chicago Theatre and Willis Tower are also within 15 minutes. Monroe Station (Red Line) is only a 2-minute walk and Monroe Station (Blue Line) is 2 minutes.

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 1641 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and TVs with cable channels. Other amenities available to guests include wired Internet, minibars, and room service.

Languages Spoken

  • English

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Palmer House a Hilton Hotel

17 E Monroe St, Chicago, IL 60603

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 34 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self parking fee: USD 52 per night
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast, lunch, and dinner

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Pet Policy

  • Pets allowed for an extra charge of USD 50 per accommodation, per stay
  • Up to 75 lbs

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Hotel Names

  • Hilton Palmer
  • Hilton Palmer House
  • House Hilton
  • Palmer Hilton
  • Palmer Hilton House
  • Palmer House
  • Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer House Hilton Hotel
  • Palmer House Hilton Hotel Chicago
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton
  • Palmer House A Hilton
  • Palmer House a Hilton Hotel Hotel
  • Palmer House a Hilton Hotel Chicago
  • Palmer House a Hilton Hotel Hotel Chicago

Hotel Amenities

Renovations + Closures

This property is closed from April 27 2020 to September 7 2020 (dates subject to change).

Property Features

In addition to a full-service spa, Palmer House a Hilton Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and limo/town car service. Event facilities measuring 110000 square feet (10219 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and multilingual staff. Onsite parking is available (surcharge).

Palmer House a Hilton Hotel is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Designer stores on site
  • Elevator
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Grocery/convenience store
  • Restaurant
  • Express check-out
  • Year Built - 1873
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Steam room
  • Sauna
  • Health club
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 10219
  • Spa services on site
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • ATM/banking
  • Conference space size (feet) - 110000
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 1641
  • Number of floors - 23
  • Multilingual staff

Room Amenities

Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Free newspaper
  • Minibar
  • Connecting/adjoining rooms available
  • Refrigerator (on request)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Linens provided
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Television
  • Cable TV service
  • Premium TV channels
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Desk
  • Video-game console
  • In-room climate control (air conditioning)
  • In-room massage available
  • Eco-friendly toiletries
  • Premium bedding
  • Pay movies

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Palmer House a Hilton Hotel has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Balance Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Minimum age to access spa is 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

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