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Panoramic Room, 1 King Bed, Terrace, Partial Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 2 Queen Beds, Balcony, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Panoramic Cabin, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Hotel Pier Bacalar - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like free beach club on site and umbrellas.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This all-inclusive hotel also offers a garden and a terrace. Complimentary self parking is available on site.

Hotel Pier Bacalar - All Inclusive has designated areas for smoking.

  • Walkway to water
  • Picnic area
  • Express check-in
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Free beach club on site
  • 24-hour front desk
  • Beach umbrellas
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • On private beach
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Dock
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 9
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Outdoor furniture

Family Friendly Amenities

  • On private beach
  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel Pier Bacalar - All Inclusive offers 9 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers. This Bacalar hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Premium bedding
  • Free bottled water
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Mini-fridge
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Hotel Pier Bacalar - All Inclusive has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

  • Massages on beach
  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Nearby Activities

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 1.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 600 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Pets allowed (no fees)

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free
  • Service animals welcome

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Hotel Names

  • Hotel Wayak Bacalar All Inclusive
  • Hotel Wayak All Inclusive
  • Wayak Bacalar All Inclusive
  • Wayak All Inclusive
  • Hotel Pier Bacalar
  • Pier Bacalar Inclusive Bacalar
  • Hotel Pier Bacalar All Inclusive
  • Hotel Wayak Bacalar All Inclusive
  • Hotel Pier Bacalar - All Inclusive Hotel
  • Hotel Pier Bacalar - All Inclusive Bacalar
  • Hotel Pier Bacalar - All Inclusive Hotel Bacalar

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