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Get an overview of this hotel
3-star Bacalar hotel steps from Lake Bacalar

Popular property highlights

Free self parking
Free WiFi
Restaurant
On private beach
Laundry facilities

Location

This Bacalar hotel is on the beach, 0.1 mi (0.1 km) from Lake Bacalar, and within 6 mi (10 km) of Laguna Bacalar Ecological Park and Canal de los Piratas. Fort of San Felipe and Municipal Spa of Bacalar are also within 6 mi (10 km).

Hotel Features

Guests of this beach hotel will appreciate convenient onsite amenities such as spa services or a picnic area.

Room Amenities

All 9 rooms feature kitchenettes with refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find room service, premium bedding, and coffee makers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 700 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

Hotel Names

  • Hotel Wayak Bacalar All Inclusive
  • Hotel Wayak All Inclusive
  • Wayak Bacalar All Inclusive
  • Wayak All Inclusive
  • Pier Bacalar Inclusive Bacalar
  • Hotel Pier Bacalar All Inclusive
  • Hotel Wayak Bacalar All Inclusive
  • Hotel Pier Bacalar - All Inclusive Hotel
  • Hotel Pier Bacalar - All Inclusive Bacalar
  • Hotel Pier Bacalar - All Inclusive Hotel Bacalar

Hotel Amenities

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Hotel Pier Bacalar - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Bacalar hotel has its very own private beach. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This all-inclusive hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Hotel Pier Bacalar - All Inclusive has designated areas for smoking.

  • Picnic area
  • Express check-in
  • Bar/lounge
  • Designated smoking areas (fines apply)
  • 24-hour front desk
  • Restaurant
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • On private beach
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 9
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • On private beach
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Room Amenities

Hotel Pier Bacalar - All Inclusive offers 9 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Kitchenette
  • Ceiling fan
  • Desk
  • Premium bedding
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Hotel Pier Bacalar - All Inclusive has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a private beach.

Hotel Reviews

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