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The Chania Hotel Crete, Vignette Collection by IHG

5.0 star property

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Photo gallery for The Chania Hotel Crete, Vignette Collection by IHG

Breakfast buffet
Property preview
Exterior
Front of property
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
$111
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
Pl. 1866, 16, Chania, 73136
  • Place, Chania Central Market
    ‪3 min walk‬
  • Place, Old Venetian Harbor
    ‪5 min walk‬
  • Place, Nea Chora Beach
    ‪12 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪18 min drive‬

Room options

View all photos for Suite, Balcony, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, Balcony, 1 King Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, Balcony, 1 King Bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony, 1 Queen Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony, 2 Twin Beds

  • 237 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Cozy

Queen Cozy | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Queen Cozy

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Balcony Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Balcony Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, Balcony, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, Balcony, 2 Twin Beds

  • 258 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Cosy)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room (Cosy)

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

The Chania Hotel Crete, Vignette Collection by IHG

5-star hotel in Chania Town
This hotel features an indoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a sauna, and self parking. Change of towels is available on request.
The Chania Hotel Crete, Vignette Collection by IHG offers 39 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, The Chania Hotel Crete, Vignette Collection by IHG provides a sauna and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Chania Hotel Crete, Vignette Collection by IHG has designated areas for smoking.

The Chania Hotel Crete, Vignette Collection by IHG has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (99 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1279393

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

The Chania Hotel
The Chania Hotel Crete, Vignette Collection Hotel
The Chania Hotel Crete, Vignette Collection Chania
The Chania Hotel Crete, Vignette Collection Hotel Chania

Reviews

The Chania Hotel Crete, Vignette Collection by IHG Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 82 out of 101 reviews
Rating 8 - Good. 14 out of 101 reviews
Rating 6 - Okay. 2 out of 101 reviews
Rating 4 - Poor. 2 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

Reviews

10/10 Excellent

Conor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was amazing property
Stayed 4 nights in Jul 2025

10/10 Excellent

constance

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Chania Hotel was nothing short of extraordinary! The hotel is impeccably clean, beautifully maintained, and perfectly located—everything you could want for a stay in Chania. But what truly set this experience apart was the incredible staff, especially Demos. From start to finish, Demos went above and beyond in every way imaginable—friendly, attentive, and genuinely caring. He continuously anticipated our needs and made sure our stay was perfect. His dedication and warmth made us feel like we were staying with family rather than at a hotel. We also had amazing interactions with Nadia from the breakfast team, who was kind and welcoming, and Maximus at the front desk, who was always helpful and professional. If you want a hotel where you feel truly cared for, in a pristine and convenient location, Chania Hotel is it—and Demos makes it unforgettable!
Stayed 6 nights in Aug 2025

10/10 Excellent

Seray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best in Chania

Very comfortable and beautiful stay. Excellent location! Great shower room. Comfortable bed. Amazing breakfast. Stay here is one of the highlights of the trip. Highly recommend. The only note is the room I had was decent size, not spacious but good enough to put luggages.
Stayed 4 nights in Aug 2025

10/10 Excellent

Phillip

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the front was awesome. Great to chat with and very friendly
Stayed 4 nights in Jul 2025

6/10 Okay

Nancy, Centennial

Disliked: Staff & service, amenities
Staff were rude and not helpful. Deliberately made you wait to check in. Offered some people welcome drinks but not everyone. Room was motion censored for AC so if you were sleeping it would not come on and it would get very warm. Scale did not work low on battery. Came into the room even with the do not disturb light on, which they pointed out to you so you know they use it. Location was perfect!
Stayed 4 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was excellent! plenty of healthy choices. what a boast of energy to start a busy exploring day at Chania.
Stayed 1 night in Apr 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ratify hotel. Gracious staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a fantastic breakfast, very nice location very close to Harbour and old town.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in great location

This hotel is right in the centre of Chania in a perfect location - it's a short walk to the main harbour and only a few minutes away from the bus station if you're planning day trips further afield. Breakfast was beautiful and the service was brilliant with everyone we interacted with in the hotel. A couple of small downsides - the gym is very small, and the indoor pool is in a bit of an odd place as it's in the restaurant! We would definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Amenities
Clean great location and beautiful property
Stayed 2 nights in Apr 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The heart of Chania

The property at the heart of Chania. Excelent location Outstanding service. Really 5 star hotel The room has a bit strange design, but overall experience is good. The hotel parking is outside, and you must leave the keys at reception.
Stayed 4 nights in Mar 2025

8/10 Good

WILLIAM

Stayed 3 nights in Feb 2025

10/10 Excellent

Romualdo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were awesome, the room was v modern and looked v nice
Stayed 1 night in Nov 2024

10/10 Excellent

Ferhun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an extremely lucky find! Their rates are great, it's a new build and the design is very modern. the smart features in the room are a great touch and work flawlessly. the internet is great. one of the best things is that hotels always suck with room lighting. this place definetly does not. I loved the relax lighting options as well. my bed was also pretty awesome :) firmness varies from person to person but for me it was just right, and the sheet quality was awesome. I think above all the staff is helpful and kind and that really made me happy. As others have said the location is also very convenient.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfume smell was overwhelming and lights in room not nice. Convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, fantastic stay!
Stayed 1 night in Oct 2024

10/10 Excellent

sevrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bathrooms and good customer service
Stayed 4 nights in Sep 2024

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious. Beautiful room. It wasn’t a “city view” as advertised though.
Stayed 6 nights in Sep 2024

10/10 Excellent

KRM KATARZYNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
This was a fabulous hotel, as promised. Can't wait to return.
Stayed 6 nights in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking and easy access to the old town.
Stayed 9 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean. The people are very welcoming and the service is excellent. The breakfast that’s included is second to none. Don’t go for the pool is small and in the restaurant, kind of a running joke amongst guests. The hotel is the heart Chania and you can easily walk anywhere in the city. We rented a car to explore the waterfalls and beaches and it was worth it. We will definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wallace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to be for your first time in Crete .Very nice place and the staff are fantastic. The night market is right across the street from the hotel and the park out front. Would like to have another stay at this hotel again.
Stayed 1 night in Sep 2024