Friendly helpful staff, room a very good size and very comfortable bed. Great bathroom with great amenities. I was lucky although I arrived very early in the day a room was available which is always appreciated when you have just arrived on a long haul flight.
Traveller from London
This 16-story hotel is in Manhattan's Upper East Side, close to the Metropolitan Museum of Art, The Whitney Museum, and …More
Whenever I go to New York, I only stay at the Surrey. It is consistently excellent in every way. Conveniently located for tourist and business purposes, excellent dining options and the staff is impeccable
Traveller from W
The boutiques and hip restaurants of Madison Avenue are just steps from The Surrey, which places guests on Manhattan's …More
A perfect spot to savor the extravagant side of NYC... just off of Central Park and in a beautiful renovated building. The team was attentive, professional and so sweet to me. Beautiful room, great amenities and a view to die for. Loved everything about the Sherry Netherland.
Traveller from New York, NY
Situated in New York's Central Park neighborhood, this hotel is close to Barney's, Rockefeller Center, and Museum of Modern …More
Hotel is not worth the price. The bar on top is reception is not great and needs upgrade. The room cleaning never takes the room service plates out when cleaning the room. Landmark hotel but needs improvement.
Traveller from miami
Ideally situated where Manhattan's Fifth Avenue meets Central Park, this celebrated New York hotel re-opened in Spring 2008 …More
Aside from less than welcoming and gracious front desk (whose only response to any request was "no", hotel is lovely and rest of staff very helpful. Lovely rooms. Good food at restaurant. Bemelan's Bar, of course, is a landmark and wonderful spot for sophisticated folks.
Host to world leaders and entertainment luminaries, this Upper East Side landmark presides over fashionable Madison Avenue, 1 …More
Overall, we enjoyed our stay at AKA and would likely stay again. The location was outstanding, especially as this was our first trip to NYC. We liked the property and the staff were always helpful when we asked direct questions and never rude. Other than Miguel, who exemplified customer service, it always felt as if we had to "be curious" in order to find out things. Small examples are: we had no idea there was a cinema for guests (and only because we noticed the sign in the elevator) or that there were laundry facilities until we asked. After telling the front desk staff we'd never been the NYC before and after several "turn right, go two blocks, turn left" conversations, I finally asked "do you have a map?" This is not a complaint, just an observation. The room we stayed in was lovely and on the 12th floor. A blizzard had just come through days before so we couldn't use our little balcony, but on another stay I would have had morning tea out there every day if I could. Our mattress was a bit firm (probably newer), but nothing horrible. Two interesting things: hot water for the shower takes several minutes to get to the 12th floor and beware of deep tubs. I'm short (5 foot) and I have a balance issue. Climbing in and out of that tub/shower took a bit of careful maneuvering. On my next stay I might has for a room with a walk in shower or one of the ADA rooms instead. Hotel is currently under renovation and sometimes you can hear noise, but nothing outrageous.
Traveller from Seattle
Located in Midtown, this hotel is within a 10-minute walk of Bergdorf Goodman, Barney's, and Carnegie Hall. Museum of Modern …More
Buildings crane above one another to claim views of Central Park, a piece of real estate valued at more than $528 billion. Surprises abound in its 843 acres. The grounds include a castle, a zoo, several lakes, and an Egyptian obelisk. A city that never sleeps needs its quiet time, too: Central Park has six designated “quiet zones,” including Strawberry Fields, the monument to John Lennon.