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Get an overview of this hotel
4-star Cartagena hotel in La Boquilla

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
24-hour business center

Location

Located in La Boquilla, this beach hotel is 0.3 mi (0.6 km) from La Boquilla Beach and within 6 mi (10 km) of Clock Tower and Marbella Beach. San Felipe de Barajas Castle and Bocagrande Beach are also within 6 mi (10 km).

Hotel Features

At Sonesta Hotel Cartagena, hit the nearby beach, dine onsite at Restaurante Palenke, or enjoy a drink at one of the hotel's 2 poolside bars.

Room Amenities

All 118 rooms offer free WiFi, balconies, and flat-screen TVs with cable channels. Guests will also find 24-hour room service, minibars, and premium bedding.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 90000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 90000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 9 AM to 8 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Hotel Names

  • Sonesta Cartagena
  • Sonesta Hotel Cartagena
  • Sonesta Hotel Cartagena Hotel
  • Sonesta Hotel Cartagena Cartagena
  • Sonesta Hotel Cartagena Hotel Cartagena

Hotel Amenities

Property Features

Sonesta Hotel Cartagena features 3 outdoor swimming pools, an outdoor tennis court, a sauna, and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 2293 square feet (213 square meters) include a conference center. This beach hotel also offers a children's pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sonesta Hotel Cartagena is a smoke-free property.

  • Barbecue grill(s)
  • Number of outdoor pools - 3
  • Newspapers in lobby (surcharge)
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • Number of poolside bars - 2
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Swimming pool
  • Children's pool
  • Conference space size (meters) - 213
  • Spa services on site
  • Terrace
  • Luggage storage
  • ATM/banking
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 2293
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Outdoor tennis court
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 118
  • 24-hour fitness facilities
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Lifeguard on site
  • Garden
  • Tennis on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Sonesta Hotel Cartagena offers 118 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.

Restaurante Palenke - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

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