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Hotel Kavia Cancun

3.0 star property

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Photo gallery for Hotel Kavia Cancun

Front of property
Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk
Business center
Bar (on property)
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
$68
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪2 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪3 min walk‬
  • Place, Plaza 28
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

8.2 out of 10
Very good
(23 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk

Superior Room, Balcony, Tower

9.0 out of 10
Wonderful
(7 reviews)
  • 430 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • 258 sq ft
  • Sleeps 4

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • 258 sq ft
  • Sleeps 2

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • 430 sq ft
  • Sleeps 6

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About this property

Hotel Kavia Cancun

3-star hotel in Downtown Cancun
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe, and a business center.
Hotel Kavia Cancun offers 62 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A business center is on site at this 3-star property.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

Hotel Kavia Cancun is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Hotel Kavia Cancun has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-007283/2025

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Hotel Kavia Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 265 out of 731 reviews
Rating 8 - Good. 241 out of 731 reviews
Rating 6 - Okay. 115 out of 731 reviews
Rating 4 - Poor. 50 out of 731 reviews
Rating 2 - Terrible. 60 out of 731 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the same day and everything went smoothly
Stayed 3 nights in Jul 2025

2/10 Terrible

Joselyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

cody

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

catherine

Disliked: Cleanliness, property conditions & facilities
The pictures online look much better than the reality. After checking in, I regretted having booked this online for 3 nights but I was stuck with it. The beds themselves were clean but the whole place was shabby with some items broken or just dirty. One of the wall lamps had broken off completely and was not replaced, and the walls were covered in dirty marks. The shower was also grubby and mouldy. The location was great, very close to shops, restaurants and a big supermarket, and I felt safe, but that was about it. I wouldn't go back.

6/10 Okay

Nikka

Traveled with partner
Liked: Cleanliness, amenities
This property is in a great location but it’s definitely a budget stay. Well cleaned but older.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
i like evriting
Stayed 4 nights in Mar 2025

2/10 Terrible

Ana

Disliked: Cleanliness, amenities, property conditions & facilities
Elegí este hotel por la ubicación cercana al ADO. Fue incomodo dormir, las sábanas estaban con manchas, el cuarto sin ventilación. No volvería.
Stayed 1 night in Feb 2025

10/10 Excellent

Isidro

Stayed 5 nights in Feb 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Alcohol Party

Inexpensive hotel. Needed a quick stay due to canceled flight. Can't complain other than they won't allow alcohol in the room. A little weird and interesting, since I'm paying I should be able to do what I want.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not up to par

We were 3 guest, we only got 2 towels had to aske 3 times lobby folks. There was no phone in the room. I had to go down to the reception lobby. Mini fridge did not work. Water was leaking excessive by shower glass outside.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night before our flight home. It was easy to find, parking onsite was secure, and the staff was very friendly and helpful. Would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Liked: Amenities
Couldn’t be happier
Stayed 19 nights in Jan 2025

10/10 Excellent

Launoe

Stayed 1 night in Jan 2025

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in Downtown Cancun

great stay in downtown Cancun, close to amenities, and safe
Stayed 1 night in Jan 2025

10/10 Excellent

Launoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Stayed 2 nights in Jan 2025

8/10 Good

Cendy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Disliked: Amenities
Nice place to stay central location was good
Stayed 4 nights in Jan 2025

6/10 Okay

Juan

Stayed 6 nights in Jan 2025

8/10 Good

Doris

Stayed 5 nights in Nov 2024

4/10 Poor

Omar

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms had a bad smell.
Stayed 2 nights in Jan 2025

2/10 Terrible

Srinivas, charlotte

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 rooms and they gave on different floors. Subpar cleaniliness and shady area. Staff do not speak any English. Ambience outside room looks like a bathroom with white tiles and no view or ventilation.
Stayed 1 night in Dec 2024

4/10 Poor

Rodolfo

Disliked: Staff & service
They look for ways to find excuses to charge for anything, sometimes taking away your privacy.
Stayed 4 nights in Dec 2024