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Hotel Aqua Palace

4.0 star property

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Photo gallery for Hotel Aqua Palace

Land view from property
Deluxe Twin Family Room, Ocean View | Blackout drapes, free WiFi, bed sheets
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Interior
Land view from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service
  • Gym
  • Breakfast available
$71
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
225, Gwanganhaebyeon-ro, Suyeong-gu, Busan, Busan
  • Place, Gwangalli Beach
    ‪1 min walk‬
  • Place, Millak Waterfront Park
    ‪17 min walk‬
  • Place, Shinsegae Centum City
    ‪7 min drive‬
  • Airport, Busan (PUS-Gimhae)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double Room With No View

Blackout drapes, free WiFi, bed sheets

Deluxe Double Room With No View

  • Sleeps 2

View all photos for Deluxe Twin Family Room, Ocean View

Deluxe Twin Family Room, Ocean View | Blackout drapes, free WiFi, bed sheets

Deluxe Twin Family Room, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | View from room

Deluxe Double Room, Ocean View

7.8 out of 10
Good
(6 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (No view)

Double Room (No view) | Blackout drapes, free WiFi, bed sheets

Double Room (No view)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Ondol)

Family Room (Ondol) | Blackout drapes, free WiFi, bed sheets

Family Room (Ondol)

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Sleeps 4
  • 1 Twin Futon

View all photos for Family Twin Room (No view)

Family Twin Room (No view) | Blackout drapes, free WiFi, bed sheets

Family Twin Room (No view)

  • 237 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Family Ondol

  • Sleeps 4

Deluxe Twin Room With Ocean View

  • Sleeps 3

View all photos for Ocean Bridge Double (Ocean View)

Blackout drapes, free WiFi, bed sheets

Ocean Bridge Double (Ocean View)

  • Sleeps 2

View all photos for Ocean City Twin Room With Partial Sea View

Blackout drapes, free WiFi, bed sheets

Ocean City Twin Room With Partial Sea View

  • Sleeps 3

View all photos for Deluxe Family Twin Room With No View

Blackout drapes, free WiFi, bed sheets

Deluxe Family Twin Room With No View

  • Sleeps 3

View all photos for Family Twin (No-view, Unremodeled Old Room)

Blackout drapes, free WiFi, bed sheets

Family Twin (No-view, Unremodeled Old Room)

  • Sleeps 2

View all photos for Ocean Bridge Twin (Ocean View)

Blackout drapes, free WiFi, bed sheets

Ocean Bridge Twin (Ocean View)

  • Sleeps 3

View all photos for Ocean View ROH (Ocean Bridge Double Or Ocean Bridge Twin)

Blackout drapes, free WiFi, bed sheets

Ocean View ROH (Ocean Bridge Double Or Ocean Bridge Twin)

  • Sleeps 2

Family Twin (No View)

  • Sleeps 2

Family Ondol

  • Sleeps 4

Deluxe Twin Room With Ocean View

  • Sleeps 3

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About this property

Hotel Aqua Palace

4-star hotel in Gwangan-dong
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.
Hotel Aqua Palace offers 112 accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath (no minerals).
In addition to a full-service spa, Hotel Aqua Palace features a health club and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This Busan hotel also offers spa services, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking and valet parking are available on site.

Hotel Aqua Palace is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Japanese Restaurant - This restaurant serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: KRW 25,000 for adults and KRW 20,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Japanese Restaurant

Things to do

  • Full-service spa
  • Golf driving range
  • Health club
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • On the bay
  • Pool loungers

Full-service spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 21 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 33000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KRW 25000 for adults and KRW 20000 for children
  • Rollaway bed fee: KRW 33000.0 per night
  • Pool fee: KRW 40000 per day
  • Spa fee: KRW 12000 per day
  • Facilities fee: KRW 20000 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from March 01 to December 31
Pool access available from 9:00 AM to 9:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Aqua Palace Busan
Hotel Aqua Palace
Hotel Aqua Palace Busan
Aquapalace
Hotel Aqua Palace Hotel
Hotel Aqua Palace Busan
Hotel Aqua Palace Hotel Busan

Hotel Aqua Palace Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 244 out of 806 reviews
Rating 8 - Good. 261 out of 806 reviews
Rating 6 - Okay. 156 out of 806 reviews
Rating 4 - Poor. 77 out of 806 reviews
Rating 2 - Terrible. 68 out of 806 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The skywalk was beautiful
Stayed 1 night in Jul 2025

6/10 Okay

Karen

Stayed 3 nights in Jul 2025

2/10 Terrible

Joo

Stayed 1 night in Jun 2025

2/10 Terrible

Daehoon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room is too small compared to price. This hotel can not be 4 Star Hotel. I expect 4 Star hotel, but it is 2 star hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
Superb views with great access to the ocean, bridge views, drone show and lots of local eateries within walking distance. There's also a beloved local cat that greets you by the photo studio.
Stayed 2 nights in May 2025

4/10 Poor

Gifty

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The front desk doesn’t have a bellman. They really aren’t helpful and don’t speak English well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Choonsub

Stayed 1 night in May 2025

10/10 Excellent

Youngsun

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ji Won

Stayed 3 nights in Apr 2025

6/10 Okay

jessica

Traveled with group
Did not like the carpeting and no access to spa and observatory floor I like the hotel being on the beach Dis not like when no air condition in the hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Pandian Suppiah

Liked: Cleanliness, staff & service

Beautiful stay

It was directly opposite the beach and bridge. Nearby a lot restaurants. The room walls need a make over. Nearby cherry blossom road. Easy to take a cab to move around.
Stayed 4 nights in Mar 2025

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deception, this hotel needs some love

The only great thing about the hotel is the view and the location. As a foreigner tourist, I don't recommend going there, the staff service was cold and rude. They don't speak any English. They charge 20 000 Korean won to use the gym per person as it was never said anywhere in the booking site. The lady was pressuring us to pay now. The hotel is not a 4 star hotel in any way. The reception hall feels like a cold shopping mall. The only nice thing about the room is the view, the bed was not comfortable and the room is pretty in bad shape. This hotel needs some renovations the elevator was rusty. I recommend paying a little more and going elsewhere!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathlene

Traveled with partner
Liked: Cleanliness, amenities
Location was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

DongHan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and well managed
Stayed 2 nights in Mar 2025

4/10 Poor

Jahleel

Stayed 3 nights in Mar 2025

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

hyekyung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view was wonderful and room condition was good. But the bath room had a strong smell of drain.
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with a good view of Gwangalli Bridge. Across the street from the beach. Comfortable bed and blankets. A bit of a walk to subway. Did not try pool facilities as it was extra and you need a rashguard.
Stayed 2 nights in Oct 2024

6/10 Okay

Duk

Traveled with family
Liked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anton

Traveled with family
Liked: Room comfort

All good except the bathroom smell (really bad)

Location was amazing and the room was clean. I only have one complaint, which is the chronic sewage smell in the bathroom. I’m not sure whether is was just our bathroom but the smell was absolutely horrible.
Stayed 1 night in Oct 2024

2/10 Terrible

Nina, Pacifica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for the drone show on saturday. The view of the beach is amazing. That is where the good ends. The beds was a box spring!! When we asked to change rooms to a real bed since we both have back issues they said all the beds were the same. We were looking in the open rooms and saw they were not the same. Then they said come back at noon (and waste our entire morning). So we came back at noon and they were still trying to give us a room with a box spring. Finally we took pictures of the two types of beds and they said upgrades will cost us. We get nervous bc they fought us so hard on changing but it was only $14 usd for 2 nights!!!! Ugh. Why fight with us and not offer the upgrade first? The pools are not included and each pool is a separate charge per person/ per day ($22 more… way more expensive than a room upgrade). There is no onsite laundry. They did hook us up with one free day at the pool after we bought a one use pass for our trouble but the pool was full of slimy algae. So frustrating!
Stayed 3 nights in Oct 2024

6/10 Okay

Shree

Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stains, uncomfortable bed, bad smells

The bed was painful to lay on. The room was dirty, the walls were dirty, the cushions had stains everywhere. It is very loud, you can hear each person in the hall and room on either side. The hallway smelled like rotten trash. The windows with the ocean view were covered in a dirty film from not being cleaned on the outside that made viewing difficult. We checked out and did not complete our stay. This room was not as represented in pictures or as described. It was false advertising. This was the most disappointing stay and I am not trusting of hotels.com representation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was right on the beach and convenient to everything. We enjoyed our stay. The staff was very accommodating. Thank you for a wonderful stay!
Stayed 2 nights in Jun 2024