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The Augustin

3.0 star property

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Photo gallery for The Augustin

Premium bedding, in-room safe, desk, blackout drapes
Bar (on property)
Front of property
Terrace/patio
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar
  • Housekeeping
$133
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Avenue Stalingrad 25-31, Brussels, 1000
  • Place, Manneken Pis Statue
    ‪6 min walk‬
  • Place, La Grand Place
    ‪8 min walk‬
  • Place, Brussels Christmas Market
    ‪15 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪19 min drive‬

Room options

View all photos for Classic Double or Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Classic Double or Twin Room

8.8 out of 10
Excellent
(27 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Quadruple Room

8.2 out of 10
Very good
(12 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room (Augustin)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room (Augustin)

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Augustin

3-star hotel in Lower Town
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
The Augustin offers 47 accommodations with safes and designer toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Brussels hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine.

The Augustin is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 40
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Floris Avenue
Floris Avenue Brussels
Floris Avenue Hotel
Floris Hotel Avenue Brussels
Hotel Floris Avenue
Augustin Hotel Brussels
Augustin Brussels
The Augustin Hotel
The Augustin Brussels
The Augustin Hotel Brussels

The Augustin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 425 out of 1003 reviews
Rating 8 - Good. 406 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good place to explore Brussels from.

Nice staff, good location. Good free wifi. Parking is limited in area and overnight parking is a bit of a walk away. Room has a safe. Restaurant / bar in hotel. Only complaint is the area is under a lot of construction so access is a bit difficult and Google Maps gets confused.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aniruddha

Liked: Cleanliness, staff & service, property conditions & facilities
There is some construction going on the street but not the hotel’s fault
Stayed 1 night in Jul 2025

6/10 Okay

Ramana

Traveled with family and small children
Staff is good and responsive
Stayed 1 night in Jul 2025

8/10 Good

Erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just close enough to sites

The hotel is very nice with comfortable, clean rooms. I liked that the location is a little beyond the tourist area with local restaurants but an easy walk to all the sites. The front desk staff could be more present, and the construction around the area is a mess, but otherwise all good!
Stayed 3 nights in Jul 2025

8/10 Good

Bansi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall a very nice hotel. Although few issues biggest being safe was locked the whole time spoke to reception a few time and kept getting told someone coming tomorrow but never came.
Stayed 3 nights in Jun 2025

10/10 Excellent

Belkis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very confortable and Good locación.
Stayed 2 nights in Jun 2025

10/10 Excellent

Giancarlo

Stayed 2 nights in Jul 2025

8/10 Good

Jo

Liked: Staff & service, property conditions & facilities
Staff friendly and excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Deanna

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Ana

Not great service.

We had to get out of bed and move rooms at 1.30am because the air conditioning could not be switched off and it was too noisy. The next room we were placed was considerably small and bathroom was tiny. It was so hot but we couldn’t switch the air conditioning on because of the noise. You can hear everything in the corridors, people knocking doors and doors banging. We only got an apology, as it was the most normal thing happening in that hotel. €125 per night in a hotel you cannot even have a rest. Fridges in both rooms were not working. Towels are so worn. 2 pillows per person and both are so bulky so no choice if you prefer a flatter pillow.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Comfort and location

Great location. Loved the room on the top floor. Quieter than expected.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C not working, major issue given the temperature outside.
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 2 nights in Apr 2025

6/10 Okay

Sofia

Business traveler
Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

alon

Stayed 1 night in Nov 2024

6/10 Okay

Cita

Stayed 1 night in Dec 2024

6/10 Okay

Keithley

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The best part about this property was its outstanding staff members. They went above and beyond with what little staff they had off for the holidays and made sure we were taken care of. The 4 star ratings that have been given to this property, however, needs to be revisited and reconsidered. The room I was given with my husband had a broken refrigerator, broken bedside lamp, broken bathroom heater, and stained furniture and curtains. Breakfast was also very limited, we paid €15 per person but I had to boil my own eggs and the food tray was never refilled with scrambled eggs- that was disappointing. Overall, the Augustin is not what is advertised as a 4 stars hotel- proceed when booking with caution.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Pleasant and professional staff. However, not convinced of the 4-star label. Seemed a bit run down, dated Furniture all through (not necessarily vintage), despite what appeared to be attempts at maintenance of common areas and room, still seemed very sub-par for a 4 star hotel in the heart of Brussels. Shower gel had been watered down-quite hilarious. The establishment holds a lot of promise and there is definitely room for improvement. Regardless, the staff were excellent-5 stars for them.
Stayed 3 nights in Dec 2024

8/10 Good

Hong

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of Halal food nearby. My wife got scared - restaurants full of men no women. Neighborhood resembles Middle East. Walking distance to the busy area. Hotel facilities are excellent. Good place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Phoebe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely comfortable stay with great service. Walkable to plaza, shopping area, plenty of dining options and public transportation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Thuy Thu, Humble

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well I didn’t have any problem with the hotel. Breakfast service was good too. The only problem I had was about the iron. We requested an iron and was told it will be delivered when we are out venturing. When we came back at night and it wasn’t there. The hotel was in good conditions
Stayed 2 nights in Oct 2024