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Hermitage Hotel OCEANA COLLECTION

4.0 star property

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Classic Family 4 Room | In-room safe, desk, iron/ironing board, free WiFi
Sea View Suite | In-room safe, desk, iron/ironing board, free WiFi
Classic Family 5 Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Sea View Suite | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Pet friendly
$90
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
Exeter Road, Bournemouth, England, BH2 5AH
  • Place, Bournemouth International Centre
    ‪1 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪3 min walk‬
  • Place, Bournemouth Beach
    ‪3 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

Sea View Single Room

  • Sleeps 1

Sea View King Or Twin Room

  • Sleeps 2

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic King or Twin Room

Classic King or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic King or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King or Twin Room

Classic King or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic King or Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double Room

Compact Double Room | In-room safe, desk, iron/ironing board, free WiFi

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Sea View Double Room

  • Sleeps 2

View all photos for Classic Single Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 1

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 2

View all photos for Suite With Sea View

In-room safe, desk, iron/ironing board, free WiFi

Suite With Sea View

  • Sleeps 2

View all photos for Classic Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room

  • Sleeps 2

View all photos for Classic Double Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2

View all photos for Classic Family 3 Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Family 3 Room

  • Sleeps 2

View all photos for Classic Family 4 Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Family 4 Room

  • Sleeps 2

Classic Family 5 Room

  • Sleeps 2

View all photos for Classic King Or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Classic King Or Twin Room

  • Sleeps 2

View all photos for Sea View Family 3 Room

In-room safe, desk, iron/ironing board, free WiFi

Sea View Family 3 Room

  • Sleeps 2

View all photos for Compact Double Room

In-room safe, desk, iron/ironing board, free WiFi

Compact Double Room

  • Sleeps 2

View all photos for Superior Sea View Family 3 Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Sea View Family 3 Room

  • Sleeps 2

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About this property

Hermitage Hotel OCEANA COLLECTION

4-star Bournemouth hotel, connected to a shopping center in Bournemouth City Centre
When you stay at this beach hotel you can enjoy umbrellas and sun loungers.
Hermitage Hotel OCEANA COLLECTION offers 76 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 775 square feet (72 square meters) include conference space. This beach hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the indoor pool and outdoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hermitage Hotel OCEANA COLLECTION is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Thomas Hardy - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 14 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • Thomas Hardy

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 775 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hermitage Bournemouth
Hermitage Hotel Bournemouth
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION
Hermitage Oceana Collection
Hermitage Hotel OCEANA COLLECTION Hotel
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Hermitage Hotel OCEANA COLLECTION Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 391 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hemant

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

2/10 Terrible

Taimoor Shah

Liked: Property conditions & facilities
Disliked: Staff & service
Low quality and extra cost doesn’t worth
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Sukhpreet

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

This hotel is situated in the best place for everything you need. The staff are friendly and always there if needed. The breakfast was fabulous. We will be back.
Stayed 3 nights in Jul 2025

2/10 Terrible

Paul

Stayed 2 nights in Jun 2025

8/10 Good

Sai

Business traveler
Liked: Cleanliness
Friendly staff on check in Great location near beach and conference centre Dated decor, bathroom does have some sealant mould. Only one socket in the room which TV and phone plugged into
Stayed 2 nights in Jun 2025

10/10 Excellent

Kerenza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Simon

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kyle

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed with our 9 week old baby and was given a room only accessible via stairs not ideal. The room was spacious, but must had been next to a generator or aircon unit as we could constantly hear whirring and banging throughout the night. Great location but wouldn’t stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Stayed 1 night in May 2025

10/10 Excellent

Ian Griffiths

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, enjoyed our stay, would definitely stay again
Stayed 1 night in May 2025

8/10 Good

Mrunal

Liked: Cleanliness
Next to Bournemouth beach which is a big plus. The restaurant menu is very limited, and the breakfast is basic. The parking on-premise is great, and again the convenience because of the location is fantastic. Good value for money overall. Next time I would not do breakfast here, but instead spend that money to go out to one of the many options in town.
Stayed 1 night in May 2025

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is in an amazing location! Right on the beach and walkable distance to the centre. The rooms are spacious, modern and clean. The rest of the hotel is a little out dated but still a nice hotel. The one thing that really did let this place down is the staff. Everyone we met was very unwelcoming, we didn’t even get a hello when we checked in. I don’t think we saw one member of staff smile and it is a shame because this hotel has so much potential to be even better. I would stay here again because the location is great but I wouldn’t hold out any expectations to be greeted in a friendly way or made to feel welcome.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely Hotel

Check in was a joke,20 minutes waiting to check in. Not good.
Stayed 1 night in May 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very central
Stayed 1 night in May 2025

8/10 Good

Kimiley

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms had very recently been redecorated so in great condition, Excellent location as very close to beech and peer.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out with friendly staff throughout. We’ve stayed several times previously and will definitely return again.
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!! Amazing view

Great stay, location fab! Very clean, everything we needed in room. A little noisy but we expected it due to location. We were amazed by the price due to location, it was quicker to pop back to the hotel for a wee than queue down the beach haha. Staff were also very friendly and welcoming :) would stay again :)
Stayed 2 nights in May 2025

8/10 Good

Josie

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel with lovely service. Breakfast is excellent. I wouldn’t rate this hotel 4star maybe 3 star and needs a little updating in places but overall a good hotel.
Stayed 1 night in May 2025