The hotel is in a really good location, the valet parking made really easy, the only tea issue, was the room we were given, there was paint missing from the walls and the room was tiny, it wasn't acceptable based on the rate charged, there was soap in the dispenser. It was extremely noisy, both my wife and I weren't able to sleep for both of our nights sleep. Not sure if didn't see it on the webpage, but the fact we we to pay extra to the leisure facilities was a tea let down, especially for my wife who was looking forward to them.
Situated in Bournemouth, this spa hotel is within a 10-minute walk of Russell-Cotes Art Gallery and Museum, Bournemouth …More
1st room had white dog hair all over the carpet, 2nd room stank of mould. All bathrooms very tired and old, bathroom radiators on high temp continually - unable to turn down which made bedroom very warm. Outside of Hotel looked lovely along with the foyer and ground floor
Situated near the beach, this spa hotel is within a 15-minute walk of Russell-Cotes Art Gallery and Museum, Bournemouth …More
Hotel staff in the restaurant and bar area are wonderful! Found them very helpful and polite. Front desk not always the best service.
The beds and pillows could use some updating, not very comfortable.
Traveller from Arizona
Located in the heart of Bournemouth, this hotel is steps from Oceanarium, Bournemouth International Centre, and Bournemouth …More
Staff cheerful and happy to help, bed freshly made each day and fresh towels. Room not vacuumed at all and water marks in shower were there on arrival and remained until we left.
We had room 121 which has the tallest bed ever seen, no drawer unit for storage.
Hotel is a little tired but comfortable, bar staff good but did not eat here as spent most of our time along the amazing beach and town centre.
Traveller from Thurrock, Essex UK
Situated near the beach, this spa hotel is within a 15-minute walk of Bournemouth International Centre and Bournemouth Beach …More
Voted “the happiest place in the UK” in a 2007 poll, Bournemouth is a rapidly growing coastal resort town, with 11 km of sandy beaches. A vibrant town center, picturesque gardens, and sightseeing cruises from Bournemouth Pier add to its appeal. Robert Louis Stevenson wrote The Strange Case of Dr. Jekyll and Mr. Hyde here, and the town figures prominently in many of Thomas Hardy’s classic novels.