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Mondrian Bordeaux Les Carmes

5.0 star property

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Photo gallery for Mondrian Bordeaux Les Carmes

Restaurant
Deluxe Room, 1 Queen Bed, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe
Restaurant
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
$240
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
81 COURS DU MEDOC, Bordeaux, 33300
  • Place, Bordeaux Wine and Trade Museum
    ‪8 min walk‬
  • Place, Jardin Public
    ‪15 min walk‬
  • Place, Cité du Vin
    ‪3 min drive‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 294 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Terrace

  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Terrace

Deluxe Room, 1 Queen Bed, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Terrace

  • Sleeps 2
  • 1 Queen Bed

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About this property

Mondrian Bordeaux Les Carmes

5-star hotel in Chartrons
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Mondrian Bordeaux Les Carmes offers 97 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. This Bordeaux hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include offices, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Mondrian Bordeaux Les Carmes features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. A total renovation of this property was completed in November 2023.

Mondrian Bordeaux Les Carmes is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mondrian Bordeaux Les Carmes has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (EUR 40 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Changing table
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (35 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Covered valet parking fee: EUR 40 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mondrian Bordeaux
Mondrian Bordeaux Les Carmes Hotel
Mondrian Bordeaux Les Carmes Bordeaux
Mondrian Bordeaux Les Carmes Hotel Bordeaux
Mondrian Bordeaux Hôtel des Carmes (coming soon)

Reviews

Mondrian Bordeaux Les Carmes Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 152 out of 188 reviews
Rating 8 - Good. 24 out of 188 reviews
Rating 6 - Okay. 7 out of 188 reviews
Rating 4 - Poor. 1 out of 188 reviews
Rating 2 - Terrible. 4 out of 188 reviews

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay at this hotel was excellent from check in, to breakfast, through dinner and cocktail options as well as the amenities, everything was well thought through. My only comments are that we did not receive our VIP perks, water was €12 & with the temperatures this is excessive even for a 5* hotel. Finally the aircon was great but every evening it was turned off so in the evening it was difficult to sleep.
Stayed 7 nights in Sep 2025

10/10 Excellent

Amandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecturally the hotel is very pleasing to the eye with the limestone exterior and modern entrance. The hotel is in very good condition and smells lovely. All of the facilities were excellent and clean. The staff were all very friendly and helpful. Special thanks to Valentin, Enzo, Pierre and Barbara. The rooms and bathroom were very stylish and clean. The hotel was busy but there was minimal noise in the rooms even at the weekend. Food in the restaurant was good but I wouldn’t really bother with breakfast. There are plenty of bakeries nearby. The restaurant manager, Clemance, came over to talk to us and was very pleasant, as was Elodie who served us. While the hotel is far from the golden triangle you can get there in 10 minutes in an uber or the tram which is less than 10 minutes walk away. I preferred the distance as Chartrons is quieter. There are lots of restaurants nearby especially around Halle Des Chartrons. The pizza place next to the hotel is good for a quick pizza. I didn’t go for a swim but the pool looked very nice. The gym has 2 treadmills, a rower and an elliptical. There are plenty of weights but only one bench. All the equipment is new techno gym. The courtyard is also great to sit in. I would definitely stay again and recommend the hotel.
Stayed 6 nights in Aug 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Surrounding area is really not nice at all but property is fine and tram walkable in 10 mins. Service was hit and miss.
Stayed 3 nights in Aug 2025

8/10 Good

frederick D

Liked: Cleanliness, staff & service, amenities
Very attractive rooms and facilities. The air conditioning was not up to its yask on a sweltering day; room was very warm and humid. Staff was attentive and nice
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and room - clearly 5* - but food, location and general disorganisation when busy take the shine off the experience. Somewhat far from Bordeaux centre and area around the hotel fairly dirty ad unattractive.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely hotel BUT shocking Restaurant Service

Hotel 100% Hotel Staff were fantastic, friendly and attentive. Room cleaning was 100% and the pool area fantastic. HOWEVER - restaurant staff were the opposite : -Asked for Menu 3 times on one occasion - did not turn up -4 of 5 drinks delivered to us had spilled on they tray -Food delivered when places was not set - had to wait further for implements -When requesting milk for the room - 2 x we’ll deliver it to your room failed - so waiting in reception was the option that worked - Free drinks voucher was met with - non non non .. you must order from a different drinks menu ?? Of course this turned up once after 3 requests .. TEACH your menu staff how to use a Tray and concentrate for more than 30 seconds when someone has a request. Food was good when you managed to get some . Restaurant - major FAIL!
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time here, the staff were tremendous and the hotel was so beautiful. I would highly recommend for anyone travelling to Bordeaux to go to this hotel! Thank you to all the staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JEAN LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hôtel neuf et très confortable

Un excellent hôtel, neuf avec de grandes chambres très confortable et parfaitement équipées Un peu excentre par contre Restaurant japonais excellent mais service ultra lent, à la limite de l’insupportable
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Gorgeous hotel, the interiors are really beautiful and the service from all staff was just as good. We didn't eat here but we enjoyed drinks in the courtyard, and the spa facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You've found your hotel.

Wonderful, helpful, & polite staff. Always ready to assist. Very attentive. Same with the restaurant staff. Cleanliness was outstanding. Room service were excellent & friendly. Definitely rated 5-star with good reason.
Stayed 5 nights in Jul 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The building and interior design is beautiful. Within walking distance to Citi Du Vin but a longer walk to main parts of Bordeaux. Staff are very polite and helpful but also quite often forgot our orders
Stayed 3 nights in Jul 2025

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and even better staff. We felt very well looked after. The area just around the hotel isn’t super interesting but it’s a quick ride to shopping and walking areas in the city center.
Stayed 1 night in Jul 2025

8/10 Good

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect

Beautiful modern hotel. I didn't give 5 stars because room service after 11pm is terrible (club sandwich was inedible) and you should be ok with a somewhat remote location (40 min walk from downtown)
Stayed 2 nights in Jul 2025

10/10 Excellent

Randolph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the staff. The property is within easy walking or driving distance of the central areas of Bordeaux.
Stayed 1 night in Jul 2025

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable with good wine list

Very comfortable hotel. Swimming pool and spa area good. Received lovely upgrade, with very comfortable room. Excellent bar staff, cocktails and wine list. Sommelier very knowledgeable and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Vassilios Billy

Stayed 2 nights in May 2025

10/10 Excellent

Romain

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberley Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with Excellent customer service. Delicious breakfast. Wish my son and I could have stayed longer to enjoy dinner Morimoto! Next trip!! Will definitely stay here again!!
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Staff & service, amenities, property conditions & facilities
Best stay experience so far! Flexible check in hours! I was able to check in at 1:30pm! Great help! Spacious and beautifully designed room! Incredible spa experience! Highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

Laura, Timonium

Stayed 1 night in Jun 2025