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Get an overview of this hotel
Banner Elk hotel close to Sugar Mountain Resort

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Laundry facilities

Location

Situated in Banner Elk, this hotel is 0.9 mi (1.5 km) from Banner House Museum and 2 mi (3.1 km) from Sugar Mountain Resort. Lees-McRae College and Sugar Creek Gem Mine are also within 2 mi (3 km).

Hotel Features

A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.

Room Amenities

All 100 rooms provide conveniences like refrigerators and microwaves, plus DVD players and TVs with cable channels. Other amenities available to guests include coffee makers, hair dryers, and safes.

Languages Spoken

  • English

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Best Western Mountain Lodge at Banner Elk

1615 Tynecastle Highway, Banner Elk, NC 28604

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available for breakfast

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The seasonal pool will be open from May to September.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Hotel Names

  • Banner Elk Best Western
  • Banner Elk Lodge
  • Best Western Banner Elk
  • Best Western Mountain Lodge
  • Best Western Mountain Lodge Banner Elk
  • Best Western Mountain Lodge Hotel
  • Best Western Mountain Lodge Hotel Banner Elk
  • Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
  • Best Western Mountain Banner Elk
  • Best Mountain At Banner Elk
  • Best Western Mountain Lodge at Banner Elk Hotel
  • Best Western Mountain Lodge at Banner Elk Banner Elk
  • Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from August 01 2020 to November 30 2020 (dates subject to change):

  • Breakfast
  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Mountain Lodge at Banner Elk features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. Event facilities measure 3600 square feet (324 square meters). This business-friendly hotel also offers tour/ticket assistance, barbecue grills, and a picnic area. Complimentary self parking is available on site.

Best Western Mountain Lodge at Banner Elk is a smoke-free property.

  • Conference space size (meters) - 324
  • Barbecue grill(s)
  • Picnic area
  • Number of meeting rooms - 4
  • Luggage storage
  • Coffee/tea in common areas
  • Fitness facilities
  • Concierge services
  • Conference space size (feet) - 3600
  • 24-hour front desk
  • Conference space
  • Laundry facilities
  • Free breakfast
  • Business center
  • Tours/ticket assistance
  • Total number of rooms - 100
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Outdoor seasonal pool
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Room Amenities

Best Western Mountain Lodge at Banner Elk offers 100 air-conditioned accommodations with DVD players and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Premium cable television is provided. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Microwave
  • Premium TV channels
  • DVD player
  • Shower/tub combination
  • Cable TV service
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Linens provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Downhill skiing nearby

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