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Get an overview of this hotel
5-star Bilbao hotel in Abando

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
24-hour front desk

Location

Located in Abando, this luxury hotel is within a 15-minute walk of Ensanche, Guggenheim Museum Bilbao, and San Mames Stadium. Plaza Moyua and Chavarri Palace are also within 5 minutes. Moyua Station is only a 2-minute walk and Indautxu Station is 6 minutes.

Hotel Features

This hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.

Room Amenities

All 142 rooms offer free WiFi, room service, and flat-screen TVs. Other amenities available to guests include coffee makers, safes, and phones.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 18 for adults and EUR 15 for children (approximately)
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Please note, some room types at this property are not available when booking a stay with children.

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • 1 per room (up to 22 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Hotel Names

  • Carlton Bilbao
  • Hotel Carlton Bilbao
  • Hotel Carlton Hotel
  • Hotel Carlton Bilbao
  • Hotel Carlton Hotel Bilbao

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. 12 meeting rooms are available. This luxury hotel also offers a health club, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Restaurant
  • Year Built - 1926
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Health club
  • Computer station
  • Safe-deposit box at front desk
  • Number of meeting rooms - 12
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Limited onsite parking
  • Total number of rooms - 142
  • Garage
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel Carlton offers 142 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • In-room safe
  • Desk
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bed sheets provided
  • Laptop-friendly workspace
  • Grab bar - near toilet
  • Wardrobe or closet

Parking

Self parking (surcharge) , Limited onsite parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11 AM.

Carlton - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a health club.

Hotel Reviews

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