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NH Bern The Bristol

4.0 star property

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Photo gallery for NH Bern The Bristol

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
$228
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Schauplatzgasse 10, Bern, 3011
  • Place, Federal Palace
    ‪2 min walk‬
  • Place, Bern Art Museum
    ‪6 min walk‬
  • Place, Berner Munster
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(28 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

9.2 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

8.4 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Premium bedding, minibar, in-room safe, desk

Premium Room (Extra Bed 2 Adults + 2 Children)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room (Extra Bed 3 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Premium Room (Extra Bed 3 Adults + 1 Child)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Room, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium Room

Premium bedding, minibar, in-room safe, desk

Grand Premium Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

NH Bern The Bristol

4-star Bern hotel, connected to a rail/subway station in Old City of Bern
A fitness center, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
NH Bern The Bristol offers 100 air-conditioned accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NH Bern The Bristol features a fitness center, a library, and a terrace. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities.

NH Bern The Bristol is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 22 to 24.90 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 22 to 24.90 per person
  • Late check-in fee for check-in between 2:00 PM and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bristol Hotel Bern
Bristol Bern
The Bristol
NH Bern The Bristol Bern
NH Bern The Bristol Hotel
NH Bern The Bristol Hotel Bern

NH Bern The Bristol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 989 reviews
Rating 8 - Good. 306 out of 989 reviews
Rating 6 - Okay. 60 out of 989 reviews
Rating 4 - Poor. 17 out of 989 reviews
Rating 2 - Terrible. 11 out of 989 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in the center of the Old City.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sameer

Traveled with family and small children
The property was moving mattresses all day. Elevators blocked for guests. Almost got hit in lobby my mattress. Paid a lot of money to stay. Hotel is centrally located.
Stayed 2 nights in Aug 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Elisabeth, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful.
Stayed 1 night in Aug 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel and accommodations were great. Unfortunately we were here during a heat wave and the A/C was not working. Staff did make efforts to repair and even offered to switch rooms. The eventual solution was staff providing a fan and that made it comfortable.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Avoid this hotel if you need it cool to sleep

The hotel advertises that they have air conditioning. There is an in room thermostat and a cooling system, but you are unable to get the temp of the room below 22/23*C, even when AC is set to 17.5*C for multiple hours with windows shut. If
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to land for exploration in Bern.
Stayed 1 night in Jul 2025

6/10 Okay

Brandon

Stayed 1 night in Jul 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient spot for shopping eating and drinking
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loving Bern!

Had a wonderful time. Everyone there was incredibly helpful with our all our concerns I.e. where to go, how to get there and dining options.
Stayed 4 nights in Jul 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Yikes!

The people working here were great, but we just completed 35 nights across 9 cities staying at 4 and 5 star hotels 80% were booked through hotels.com. This NH Hotel is NOT a 4 star hotel as represented by Hotels.com. The rug at the front door of the hotel was dirty and ratty. The walls and base boards in the room were extensively dinged and scuffed. There was mildew growing on the grout in the shower. The plastic seal at the bottom of the shower door was caked with nasty brown scum. I couldn’t tell if the indoor/outdoor type carpet was clean because it was a brown/green color and there was a strange oder in the room. And finally, when we arrived in the room, I went to use the bathroom and there was a p-bic hair sitting on the lid of the toilet. We were charged by hotels.com over $500 for the first night and I think over $300 for the second night. I felt lied to and taken advantage of by Hotels.com, but I want to make it clear that this hotel’s employees were wonderful.
Stayed 2 nights in Jul 2025

8/10 Good

Shalana

This hotel was perfect..no complaints. Great location and amenities. Was comfortable..really enjoyed staying here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice on everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Jobil

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The amenities and member perks,were exceptional. In particular, the staff was really good.
Stayed 1 night in Jun 2025

10/10 Excellent

Zahrah

Stayed 2 nights in Jun 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bern Visit

The property is a short walk from the bus and train stations and very convenient to the old city. My stay was not very long but the hotel offered a free drink if I did not require additional housekeeping, which I felt was a great perk. The restaurant looked busy during business hours. The front desk staff was very attentive and helpful. The room was a little tight in size but ample enough as I was traveling solo; the bed was otherwise very comfortable. Would recommend to others.
Stayed 2 nights in May 2025

10/10 Excellent

Jeremy

Stayed 3 nights in May 2025

10/10 Excellent

Melanie

Liked: Amenities, property conditions & facilities
It was perfectly located and the staff was super helpful!
Stayed 2 nights in May 2025

6/10 Okay

Bryan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing! I feel like I was bamboozled! This hotel should have a 2 Star rating at best! The reviews for this property were really good and I honestly can’t understand how! I had to double check that I was at the correct hotel. We traveled as a party of 8 in Switzerland for 12 days and stayed at 7 different hotels. We loved all of our hotels except this one. The host was not very warm upon arrival. There is no parking at the hotel so I had to park 3 blocks away at a casino. I was so surprised/disappointed when I saw our room! It was outdated, had multiple dings in the wall, and had stains in the carpet. The bathroom is super tiny and the bed was extremely uncomfortable. There was no air conditioning. We laid in bed and marinated in our sweat all night. The only redeeming quality of this hotel is that it is in a fantastic location.
Stayed 1 night in May 2025