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Cabin Twin, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$41* Per night/room May 1 - May 2

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Cabin 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Triple

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Pacific Palace Hotel features a full-service spa, 2 spa tubs, a health club, and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Batam hotel also offers a children's pool, a nightclub, and spa services. For a surcharge, the property provides a roundtrip airport shuttle and a ferry terminal shuttle. Onsite self parking is complimentary.

Pacific Palace Hotel is a smoke-free property.

  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Free wired internet
  • Smoke-free property
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 2
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 180
  • Airport transportation (surcharge)

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Wireless internet access
  • Slippers
  • Free WiFi
  • Electric kettle
  • Towels provided
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Athena Restaurant - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Neptune Lounge - Onsite lobby lounge. Open daily.

Golden Palace - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adorabella Massage. Services include facials, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Car recommended

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A car is recommended for transportation to and from this property.

Hotel Names

  • Hotel Pacific Palace
  • Pacific Palace Hotel Batam
  • Pacific Palace Batam
  • Pacific Palace Hotel
  • Pacific Palace Hotel Batam
  • Pacific Palace Hotel Hotel
  • Pacific Palace Hotel Batam
  • Pacific Palace Hotel Hotel Batam

Hotel Reviews

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