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Norfolk Arms Hotel

4.0 star property

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Photo gallery for Norfolk Arms Hotel

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Terrace/patio
Staircase
Superior Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
$96
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
High Street, Arundel, England, BN18 9AD
  • Place, Arundel Castle and Gardens
    ‪3 min walk‬
  • Place, Arundel Castle Cricket Ground
    ‪3 min walk‬
  • Place, Arundel Cathedral
    ‪4 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Courtyard Double or Twin Room

Courtyard Double or Twin Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Courtyard Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room (Low ceiling height; Bath only)

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Double Room (Low ceiling height; Bath only)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Classic Double Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Norfolk Arms Hotel

Arundel hotel with bar/lounge
This smoke-free hotel features a bar/lounge, self parking, and conference space. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and wedding services. Housekeeping is available on request.
Norfolk Arms Hotel offers 34 accommodations with coffee/tea makers and hair dryers. This Arundel hotel provides complimentary wireless Internet access. Bathrooms include bathtubs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Norfolk Arms Hotel features a terrace, dry cleaning/laundry services, and room service (during limited hours). Event facilities measuring 1615 square feet (150 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Norfolk Arms Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Norfolk Tap - Onsite bar. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.50 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.50 per person
  • A bar/lounge

Restaurants on site

  • Norfolk Tap

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 per person
  • Self parking fee: GBP 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Norfolk Arms Hotel Hotel
Norfolk Arms Arundel
Norfolk Arms Hotel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Hotel Arundel

Norfolk Arms Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 346 out of 824 reviews
Rating 8 - Good. 326 out of 824 reviews
Rating 6 - Okay. 106 out of 824 reviews
Rating 4 - Poor. 31 out of 824 reviews
Rating 2 - Terrible. 15 out of 824 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel in the heart of Arundel - nice room, so convenient and wonderful staff to keep it running! (Worth sorting your wifi though...)
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Norfolk Arms Hotel, Arundel, West Sussex Stay: August Bank Holiday, 2025 Rating: 4.5/5 Stars I stayed at the Norfolk Arms Hotel in Arundel as a solo traveler over the August Bank Holiday, 2025, to visit friends and enjoy the vibrant Arundel Festival. The hotel’s communication before my arrival was excellent—both Expedia and the hotel responded promptly to my parking inquiries with clear details, which made planning a breeze. Check-in was a highlight; I arrived early, but the friendly receptionist stored my bags and encouraged me to explore the festival, letting me know I could return after 3pm. The warm welcome set a great tone. My room had a cozy small double bed that was very comfortable, with thoughtful touches like tea/coffee facilities, a hairdryer, and delicious biscuits. The bathroom suite, though older, was recently refreshed and spotlessly clean. I loved the natural hand wash, shower gel, shampoo, and body cream provided—such a nice touch! I opted for breakfast across the road at the Motte & Bailey, which was fantastic, so I can’t comment on the hotel’s dining. The Norfolk Arms’ central location was perfect for festival events and visiting friends. Overall, the Norfolk Arms offered a welcoming and comfortable stay, ideal for solo travelers or festival-goers. The attentive service and little extras made it memorable. I’d happily return and recommend it to anyone visiting Arundel!
Front of Norfolk arms
Bedroom room 6
Bathroom Room 6
View from solo room 6 of Arundel Castle
Stayed 2 nights in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to recommend

Having stayed at the Norfolk Arms multiple times, I’m happy to recommend. The location is excellent and rooms comfortable and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another comfortable, convenient and good value stay at The Norfolk Arms following cricket at Arundel Castle.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location and parking available. Helpful and friendly staff. Old hotel but well maintained and has lots of character. Lovely cosy room with a view of the castle. Limited selection of drinks at the bar but the lounge was comfortable with a relaxing atmosphere. Would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, central Arundel location and nice staff, good breakfast. Recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size & bed was comfy
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, arrived a little late so had to go find food and the resturant in the hotel isn't open
Stayed 1 night in Jul 2025

8/10 Good

Nigel

Stayed 1 night in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Our stay was fantastic from start to finish😀staff were polite and helpful,room was clean and tidy. We have recommended Norfolk Arms Hotel to our friends and they have already booked a stay with them👌
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helped me sort a parking space inside for my bicycle. Evening check-in was unenthusastic - night porter for my 4.30 am check out was lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary Stay

We enjoy coming to Arundel for the China Palace restaurant and this is our preferred hotel. They have been steadily improving and upgrading the hotel without spoiling its charm. Lovely place to stay and recommend it for a visit to Arundel.
Stayed 1 night in Jul 2025

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Nice lounge and indoor/ outdoor seating areas. Bartendars were very professional and also personable. Will return
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Xenia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tomasz

Stayed 2 nights in Jun 2025

10/10 Excellent

kevin

8 out of 10

Nice hotel, great location, friendly staff. But restaurant not open on Sunday, could have advised us before we turned up.
Stayed 1 night in Jun 2025

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not luxurious basic over priced

Room very basic. Bed big but was superking and was made up of two beds pushed together.which kept seperating.quilt to heavy .did not like fact notices telling not to take shampoo in bathroon home.also notice on reception not to take takeaway food in room.not everyone can affort to eat out when staying in hotel so prices should be reasonable. Also disoppointed that you had to pay for parking.and also told for a 50pound holding fee.i am a carerer my husband.dont get much money we saved for our ruby anniversary to stay for two nights we did not count on all this extra money to pay out.also toilet was hard to flus water from taps very slow comeing out.when i booked this hotel got impresstion was luxurious. But was disappointed. And over priced plus you should be able to eat takaway in your room.your on holiday so you should fill like your at home
Stayed 2 nights in Jun 2025

8/10 Good

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an amazing central location
Stayed 1 night in Jun 2025

8/10 Good

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and lovely hotel, will come back with my family.
Stayed 1 night in Jun 2025