The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
The following facilities are closed seasonally each year. They will be closed from November 05 to March 31:
In addition to an outdoor pool, Viejas Casino & Willows Hotel provides a steam room and a 24-hour fitness center. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
A 24-hour business center is on site at this 4-star property. This business-friendly resort also offers a casino, a terrace, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.
Viejas Casino & Willows Hotel has designated areas for smoking.
Viejas Casino & Willows Hotel offers 237 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Alpine resort provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
The Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.
The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the resort include an outdoor pool, a steam room, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 21
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service.
Service animals are allowed
Service animals are exempt from fees/restrictions
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Minimum guest age is 21
No gap period between guest stays
Pool access available from 10:00 AM to 6:00 PM.
Guests under 21 years old are not permitted at this adults-only property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Individually-wrapped food options are available through room service.