Searching...

For afternoon tea at ¿¿60 for two, we expected far better service. We arrived 20 mins before our reservation, no one approached us in reception, we asked 3 times where to go for our afternoon tea, on the 3rd time we then got told we could choose either of 2 tables. Where we then sat and waiting another 10 mins, by now 30 mins after our reservation. We placed our choice of tea order to then wait 15 mins more. Once the food arrived we then settled and the food was lovely, just had equally as good for far less money and a much much higher level of service. I also asked regarding weddings before our tea which I just got given a pack and no offer of talking though my requirement or showing us around either. It wasn't until we were leaving that we did get some service and conversation and our car brought around while we waited which is a nice touch. I think we will head back to Whatley and The Manornow though. Shame it's a beautiful building and surroundings

We return to Lucknam on a regular basis. The atmosphere is great and the staff are getting to know us which makes us feel right at home. Location is excellent for Bath and the west country. I would recommend this hotel to anyone, especially with the new Spa.

Me and my wife went there during last bank holiday in may and loved this place. A bit expensive though , but I guess due to the exclusive retreat and the few rooms available.Restaurants are really great there ; the Park is Michelin star and the other more casual but good as well.One of the best England kept secrects!

From the moment you arrive and your luggage is unpacked and your car whisked away (without charge) you start to relax. The rooms are great and the towels fluffy. Fantastic breakfasts along with excellent food in the Brasserie. Wellies are even provided for walks in the grounds but don't be tempted to run around the perimeter, It's a VERY long way!

We went to Lucknam Park with our three kids (10, 13 and 15) for three nights. We had chosen the hotel because it offers a number of activities to keep us and the kids amused. We had a fabulous time. I cannot praise the staff enough. They were all so friendly and helpful (especially the staff in the stables and in the restaurants). The boys all enjoyed their clay pigeon shooting and came away saying they had learnt a lot, I had a fabulous afternoon in the spa having a hot stone therapy and we all enjoyed the spa pool (no time restrictions on kids staying in the hotel using the pool - this could be annoying if you are away on a romantic break though!). I loved the inside/outside pool and the Japanese salt room. The grounds and gardens are beautiful. The hotel has bikes you can borrow if you fancy a trip out - some people just borrowed them to cycle down the drive and back! We had dinner one evening in the main restaurant - which definitely lived up to its Michelin rating. The Brasserie was also excellent although the portions at breakfast are quite small for teenage boys.... The only complaints I would have were that our rooms looked rather tired and could do with an upgrade. The shower wasn't very powerful and took a long time to get to the right temperature. Our room was also right by a door to the outside which the maids came through early in the mornings to get to a store cupboard and it sounded like they were opening our room door. For the price of the stay I might have expected more. We didn't see any other rooms so it may be that we were unlucky.Overall we had a wonderful stay and I would definitely recommend the hotel for a trip away with kids.