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We stayed before flying from Birmingham International on holiday. Very conveniently located and good value for money. We stayed in the main house which was lovely, with a view over the gardens. Very relaxing and friendly hotel. Great start to our holiday.

This review is based on our day at the "Your Exclusive Spa" Must be honest upon arriving at the hotel, it did look a bit shabby and dated from the outside, however we were not staying at the hotel and were here purely to visit the spa. I had booked the spa as a birthday treat for my best mate before finding out she was actually expecting her second baby. This initially put a bit of a dampner on things as obviously being pregnant my friend was unable to enjoy the majority of treatments/equipment, however a great day was still enjoyed. The spa itself is very clean and the staff are just lovely!! I was pleasantly surprised at how well done out it was, there is a relaxation room with mood lighting, refreshments, magazines etc for you to relax inbetween treatments. A gym if you wish to train, a changing room with lockers, saunas and a hot tub, as well as beauty room including a double one where me and my friend enjoyed a facial together. The treatments themselves were fantastic and although suffering on the day with a terrible cold, i left feeling very relaxed. I must admit i was a little confused though as i booked an indian head massage expecting it to be 20 mins of head rubbing however it entailed very little head touching at all (if i had known this before hand i don't think i would've booked this as well as a massage as it was like having 2 massages) It was still lovely however. The value for money was definately very good, theres not many spa these days where you get 3 treatments for less than ¿¿60. The hot stone massage i must warn is VERY hot, but very relaxing at the same time. Lunch can be ordered from the hotel and either eaten in the conservatory or bought down to the spa if prefered. We chose to eat in the conservatory and i must say the food was good although a tad pricey...¿¿14 for 2 x cheese jacket potatoes. The hotel staff (the receptionist) could do with going on a customer service course or 2, but this in no way reflects the spa which is privately run.Overall a really enjoyable day and will return at some point without a pregnant friend to take full advantage of all the facilities.Thanks to the lovely beauty therapist =)

Have spent an enjoyable stay at this hotel walking in to reception on arrival you felt welcomed and relaxed. The approach to the Hotel was behind greenery and you felt you were in the middle of nowhere peaceful and quiet although the Hotel is situated not far from towns and main road being an ideal base for sightseeing. My room in the Hotel was very clean, tidy and comfortable, drink making facilites very good the bathroom fabulous with excellent towels. The food served in the restaurant was excellent and very reasonable priced,evening meal and breakfast eaten there. The bar area and conservatory was ideal to sit in and to have a drink in after the meal or at any time as it overlooked the vast garden and Southcrest Woods. Great views. All in all an enjoyable stay

I've just returned from a birthday treat away. My friend and I had a really enjoyable and relaxing stay. We went for a long walk in the woods and down to by the pond and around all the country manor grounds which was a lovely surprise as we didn't realise these where there. We had an excellent dinner and breakfast, both with good service. After dinner we enjoyed a few drinks in the conservatory which finished off the evening nicely. The room had lovely views and we was amazed how close to the town centre we was as it feels like your in a manor house in the middle of the countryside. I almost can't wait to become another year older to have the ideal excuse to come back here!!

Whilst my initial impression of the hotel was good, once I entered my room I was sorely disappointed.The standard room was indeed 'very standard' and quite out dated. The bed was comfy but the pillows were not.There was dust throughout the room.There was an empty crisp packet in one of the bed side drawers; there seemed to be a drawer missing from the dressing table.The outer and inner of the kettle was so dirty I requested a different kettle. The one given to me was marginally better than the one in my room. (The staff have clearly never descaled a kettle)There was a hole punched through in the wall of the wardrobe and the debris still lay on the wardrobe floor.The seat of the dressing table chair was torn right across the seat, there were some holes in the net curtains.....The room had no air con and one could not double lock the door from the inside.The size of the bathroom was good althoug there was some mould/mildew.The staff were attentive and the food in the restaurant was good.The cleaning staff member simply tapped on the door with her key card, opened the door without announcing herself or waiting for a response to see if anyone was in the room.However based on what I found in the room, I would not stay in this hotel again.