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W Chicago City Center
172 W. Adams, Chicago, Illinois, 60603
United States | Show map

Location.
Located in central Chicago, W Chicago City Center is a business-friendly hotel steps from Chicago Board of Trade Building, Skydeck Ledge, and Willis Tower. Additional points of interest include Richard J. Daley Center and Chicago City Hall.

Hotel Features.
W Chicago City Center features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4-star property has a 24-hour business center and offers a meeting/conference room, limo/town car service, and audiovisual equipment. This Chicago property has 1301 square meters of event space consisting of banquet facilities, a ballroom, and exhibit space. Business services, tour/ticket assistance, and tour assistance are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Other property amenities at this Beaux Arts property include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property. A total renovation of this property was completed in 2010.

Guestrooms.
403 air-conditioned guestrooms at W Chicago City Center feature iPod docking stations and minibars. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. 42-inch plasma televisions have DVD players and pay movies. Safes, complimentary newspapers, and windows that open are also provided. Guests may request a turndown service, refrigerators, and in-room massages. Housekeeping is available daily.



Notifications and Fees:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night
  • Pet fee: USD 100 per stay
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

from £204

To see the current rates
Check for available rooms

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Reviews
4 out of 5.0
Score from 1,147 reviews
What is TripAdvisor?
One of my favorite hotels ever
What a great surprise. We got a great deal on a hotel discount website, which convinced us to stay. Lobby is incredible. At night, they put up a disco...
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5 out of 5.0
One of my favorite hotels ever
What a great surprise. We got a great deal on a hotel discount website, which convinced us to stay. Lobby is incredible. At night, they put up a disco ball, which makes it really fun and different. We are Starwood Preferred Guests and were upgraded to a king room, which was a nice corner unit. My only complaint (and this is for most hotels, not just this one) is that the room doors slam so hard, you can hear when everyone is coming and going, which is very irritating. We thoroughly enjoyed the Acura Driving Experience, where they drive you in a brand new Acura MDX within 5 miles for free, which saves so much time walking or extra money for cabs. We will definitely return.
5 out of 5.0
Best hotel yet!!
This was my third trip to Chicago, and my first stay at the W Chicago - City Center. The ambiance is something not found at other hotels. Total awesomeness! My check-in time was the fastest I've ever had....under 3 minutes. The room itself was average size, extremely clean, super comfortable king size bed. Huge television. Very spacious bathroom and I must mention that the free hotel shower gel, shampoo, conditioner, and face wash paired with the rainfall shower head in the bathroom was invigorating experience!!This hotel is located in a great location. We were visiting for a Cubs game and were just 4 blocks from the Red Line subway. My only complaint was the valet service. On Sat night, we texted for our car at 7:30pm so we could meet our 8pm reservation. I received a confirmation text that our vehicle would be available in approx 15 minutes (7:45pm). When we arrived outside at 7:50pm- we did not see our car. The valet worker (younger with blond hair) stated that our car had not been brought up yet due to a large party coming in and something about police coming to write tickets. He told us it would be another 15 min wait for our car. At that time, we decided to just take a cab - fearful that we would lose our reservation. For $55/night I would have expected better service. After dinner, I arrived back at the hotel and spoke with manager Haley about my valet experience. She agreed to waive the parking fees and said that she would speak with the manager (as it's a third party service). Overall, extremely happy with my stay. I will definitely be back in the future. Go Cubs!!! :)
2 out of 5.0
Overrated W. Not Worth The Cost
I am a Starwood preferred frequent traveler and have stayed at this hotel more than once. I will not return. The cost of this property far exceeds the value. Stay elsewhere for the money. I very rarely rate service when I review unless it is poor. The service and organization of this hotel is poor. The bar area and lobby are it's best features and very cool. The rooms are a wreck and need a complete remodel. The wallpaper in the bathrooms and sheetrock are peeling off for example. The rooms are no different and you don't get the feeling it is overly clean.
4 out of 5.0
Lovely W in the Loop
We got a great deal for one night in this hotel. It's in a great location in the Loop and close to the subway, the L train, and Union Station. If you're up for it, you can walk all over downtown, including to the Magnificent Mile. The staff were very friendly, and we managed an early check in (if noise is a concern, request a courtyard-facing room to avoid hearing the L train constantly), and the room was pretty small, but well appointed. You can also open the window which is pretty nice for a downtown hotel. The gym is also small, but has the required cardio machines and free weights. I always hate when hotels charge you for wifi, and here that's the case- you can get it free in the lobby only and must pay for room access. There's also free coffee and hot chocolate in the morning in the lobby, too. Overall we had a really nice stay here - comfy bed and tv also had lots of channels, and I love the W toiletries. At night the lobby was a lot less dj thumping than other W's I've stayed at - still the same clubby look, just less in the sound department, which isn't a bad thing!
4 out of 5.0
Still a Good W
Like most large U.S. cities, Chicago is not lacking in good choices. Still, the last two times I've stayed at the W City Center and have been happy. The location is hard to beat, between the META/Amtrak Station and the Subway/L within the Loop.The staff were pleasant and helpful, from the check in, Acura valet service, and the restaurant. The hotel itself is beautiful, and clean, though I was surprised that very little had changed in the last four years since I had been there (A number of W's are embarking on remodels to keep up with the mega properties launching in Europe and Asia).The staff upgraded me to a spectacular room, which had a small alcove with a couch and a flatscreen and a small washroom. You could call it a junior suite, but the main bathroom is incredibly tiny. There is no room in between the toilet, vanity, and shower. It's definitely not an easy bathroom to share. For the size, I would have preferred one of the basic rooms with a larger bathroom and nix the extra alcove (which wasn't appointed in any special way).Noise is an issue, but the check-in staff gave me a range of options to mitigate the street noise in terms of location - so ask before you settle on your room.
Facilities | Show all facilities Close
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  • Tours/ticket assistance
  • Bar/Lounge
  • Meeting facilities size (meters) - 1301
  • ATM/Banking
  • Express check-in
  • Video library
  • One meeting/conference room
  • Valet parking (surcharge)
  • Shoe shine
  • Parking (valet) $44 Per Day, In/Out
  • Tour assistance
  • Nightclub
  • Concierge desk
  • Exhibit space
  • Use of nearby fitness center (discount)
  • Dry cleaning/laundry service
  • Luggage storage
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities size in feet 14,000
  • Audio-visual equipment
  • Doorman/doorwoman
  • 24-hour business center
  • Number of floors: 22
  • Event catering
  • Express check-out
  • Air-conditioned public areas
  • Spa services on site
  • Year Built 1928
  • Number of buildings/towers - 1
  • Parking (valet)
  • Breakfast available (surcharge)
  • Restaurant(s) in hotel
  • Gift shops or newsstand
  • 24-hour front desk
  • Security guard
  • Smoke-free property
  • Currency exchange
  • Room service (24 hours)
  • Safe-deposit box - front desk
  • Multilingual staff
  • Parking (surcharge)
  • Number of rooms: 369
  • Ballroom(s)
  • Banquet facilities
  • Porter/bellhop
  • Elevator/lift
  • Coffee in lobby
  • Business services
  • Pets accepted
  • Limo or Town Car service available
  • Parking limited (surcharge)

Location.
Located in central Chicago, W Chicago City Center is a business-friendly hotel steps from Chicago Board of Trade Building, Skydeck Ledge, and Willis Tower. Additional points of interest include Richard J. Daley Center and Chicago City Hall.

Hotel Features.
W Chicago City Center features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4-star property has a 24-hour business center and offers a meeting/conference room, limo/town car service, and audiovisual equipment. This Chicago property has 1301 square meters of event space consisting of banquet facilities, a ballroom, and exhibit space. Business services, tour/ticket assistance, and tour assistance are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Other property amenities at this Beaux Arts property include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property. A total renovation of this property was completed in 2010.

Guestrooms.
403 air-conditioned guestrooms at W Chicago City Center feature iPod docking stations and minibars. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. 42-inch plasma televisions have DVD players and pay movies. Safes, complimentary newspapers, and windows that open are also provided. Guests may request a turndown service, refrigerators, and in-room massages. Housekeeping is available daily.



Notifications and Fees:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night
  • Pet fee: USD 100 per stay
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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172 W. Adams, CHICAGO, IL

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Notification and Fees

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night
  • Pet fee: USD 100 per stay
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

W Chicago City Center
172 W. Adams, Chicago, Illinois, 60603
United States | Show map

Location.
Located in central Chicago, W Chicago City Center is a business-friendly hotel steps from Chicago Board of Trade Building, Skydeck Ledge, and Willis Tower. Additional points of interest include Richard J. Daley Center and Chicago City Hall.

Hotel Features.
W Chicago City Center features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4-star property has a 24-hour business center and offers a meeting/conference room, limo/town car service, and audiovisual equipment. This Chicago property has 1301 square meters of event space consisting of banquet facilities, a ballroom, and exhibit space. Business services, tour/ticket assistance, and tour assistance are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Other property amenities at this Beaux Arts property include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property. A total renovation of this property was completed in 2010.

Guestrooms.
403 air-conditioned guestrooms at W Chicago City Center feature iPod docking stations and minibars. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. 42-inch plasma televisions have DVD players and pay movies. Safes, complimentary newspapers, and windows that open are also provided. Guests may request a turndown service, refrigerators, and in-room massages. Housekeeping is available daily.



Notifications and Fees:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night
  • Pet fee: USD 100 per stay
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Rollaway bed fee: USD 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

from £204

To see the current rates
Check for available rooms

Know before you go
  • Primary guest must be 21 years of age.
  • Your account will be charged at the time of booking for the full hotel room amount, including all tax recovery charges and fees.
  • Cancellation policies vary by room type.
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