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Myself and my wife stayed here for our 1 year wedding anniversary and I have to say we were shocked at the rooms they were fantastic as we're the staff.... We enjoyed a beautiful meal and the restaurant manager couldn't have been nicer... Overall our anniversary was perfect thank you so much regards mr & mrs Tindall

Stayed in this hotel for the weekend while attending a concert at MEN. It was lovely. Nice room. Tea and coffee, iron etc in room. Good room Service if required. Good secure car park. Ideal location. Nice Staff. Spa and Gym looked good, I didnt use so cant comment. Excellent location for concerts, shops etc. Excellent breakfast. Lots of choice. Lovely, Friendly Staff. Hope to return in the4 near future.

My Wife, Myself and our 17yo Son stayed here last week for a Concert. We arrived early on the Sat Morning, and were well happy that our rooms were available. I must say that the Staff could not not have been more helpful if they tried. They are a credit to you, and make all the difference. The rooms were also impeccable. Very spacious and very clean. Was is the bar later, and again the Service was brill. The Hotel was just 2 minutes from the Train station, and 5 minutes into town. Central to everything really. Totally enjoyed my stay, and will definatley be back. Other Hotels take note. This is Customer Service at its Best.

Stayed for one night as attending the Muse concert at the Ethiad. Double room was nice and spacious, lovely comfortable bed. Ensuite spot on. Breakfast well worth the money.Also had dinner - watch out for the 'hotel-priced' wine!Had to park off site in the Travis street NCP car park next to Picadilly station. Got a park ticket (busy challenging) so make sure you park in the designated bays between white lines (not where the new tarmac is!!)

We stayed here for a lovely May weekend. I have the say we were very impressed. The lobby is attractive and modern. Reception staff aren't particularly warm but are very well-trained- quick and helpful.The room itself has the real wow factor. We could not believe the size of it. The bed was really comfortable. The room is so long that the TV looks very small and it's hard to work the remote from the bed!!! It featured all the amenities you could want, plus an iPad dock, which is great for a standard room. Most impressive was the enormous bathroom, I can't think of many hotels I've stayed at that have not only a giant bath but also a double shower! They were a bit mean on the biscuits - 1 pack between us for a two day stay, but that's a silly complaint really in an otherwise faultless room! The hotel is right on a busy road, but for us there wasn't too much noise. If you were a very sensitive sleeper it would be worth paying superior prices to go higher up, or requesting not to be road side. The location is brilliant - right next door is the station with lots of handy shops and restaurants, plus it is an easy walk both to the centre and to the O2 academy.We had a hilarious experience with the spa-stupidly we hadn't realised there isn't actually a pool there, having spent a chunk of the day looking for a swimming costume! As I'm pregnant this meant I couldn't really try out the thermal suite, but it all looked lovely and clean, the shower was amazing and I really liked the heated loungers. A shame not to have a swim though!!!The restaurant was the only chink in the armour of this otherwise perfect hotel. DO NOT bother eating there in the evening! Wish we'd read the reviews here beforehand! The service was slow and rude, I've never been to a restaurant before where they take my drink order and not my husband's! The food was high price but very low quality ingredients unimaginatively put together, my husband sent his "king" prawns back when he was presented with the tiny curled up cheap frozen ones, which the hostess insisted were king!! We were not offered dessert and left having not had our plates cleared and being given no bill. I was impressed with how the hotel handled this when I complained - it was nice to receive a genuine apology and they did remove the entire cost of the meal from our bill. Still, for a hotel as nice as this it seems a shame to have such a shambolic restaurant!We'd previously stayed at the Macdonald Townhouse nearby, and I have to say in every respect I felt that this hotel was streets ahead in terms of service, location and rooms. I was very happy with our stay, it's good value and I would definitely stay again if I was in Manchester.